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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
154K ratings28.3K reviews
  1. 5 stars91% (140.3K)
  2. 4 stars6% (9,506)
  3. 3 stars1% (1,984)
  4. 2 stars0% (704)
  5. 1 star1% (1,536)

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Showing 3,621-3,630 of 28,388 reviews
Jun 20, 2019
Reviewer name: Andy Frank
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

I have bought these paper towels several times now. These paper towels are comparable to name brands which are much more costly. I am pleased with their performance for the cost.

Helpful?37YEP9R6BHPD15390012477
Apr 2, 2019
Reviewer name: Mary
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

The price is right!

I have noticed a little more lint than usual, but they are our towels of choice. The price is right, although I notice they are becoming a little more expensive. No inflation, right? HAH. Yees, they are worth it!

Helpful?37YEP9R6BHPD15390012477
Mar 18, 2023
Reviewer name: Foley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Paper Towels

I have been buying these for years. They are sturdy, great for wiping messes, and easy on the hands. We use paper towels in our home probably more than the average. They are my top favorite.

Helpful?37YEP9R6BHPD15390012477
Jan 12, 2026
Reviewer name: MARIA
1 out of 5 stars
1 out of 5 stars review

Why did you change your paper towels?

My last purchase members mark paper towels in Dec 2025 was so disappointing. I've been buying these for over 25 years and now Sams has changed the formulation, they are thin and don't hold up. Just terrible

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Maria, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Nov 21, 2025
Reviewer name: Henry
3 out of 5 stars
3 out of 5 stars review

Quality Has Declined

We have used these towels for years and have been very happy with them; unfortunately the quality was degraded in the recent package we bought. They were thinner, stiff, and didn't tear as well. Sam's has evidently moved to a different supplier.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Henry, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Nov 21, 2025
Reviewer name: AARON
1 out of 5 stars
1 out of 5 stars review

Horrible quality control issues. The towels don't tear where they are supposed to tear. You either get a very large sheet or a torn sheet. very wasteful.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Aaron, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 21, 2025
Reviewer name: JILL
3 out of 5 stars
3 out of 5 stars review

Quality has changed

Something happened to the quality. We have been purchasing these towels for years and this latest purchase is different. They are thinner and coarser. Not sure what happened but I'm not happy with them.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good morning Jill , we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Paper Towels . If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Dec 29, 2025
Reviewer name: STEPHANIE
2 out of 5 stars
2 out of 5 stars review

Used to be great, now feel cheaply made.

I have used these paper towels for years and they have always been the best. But this last pack I bought, they are different. They feel like a cheap paper towel. I'm really bummed about this.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the paper towels, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Jan 6, 2026
Reviewer name: Charlotte
1 out of 5 stars
1 out of 5 stars review

Why did the quality of these decline dramatically?

I have used these paper towels for a very long time and was very happy with quality of them. My recent purchased has completely changed my opinion of them. They are very thin and I will not purchase them again.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Charlotte, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jun 3, 2026
Reviewer name: Callen
5 out of 5 stars
5 out of 5 stars review

Sparkle towels no more!

I was using Sparkle before these and I must say, these are so much better and so much cheaper.

Helpful?37YEP9R6BHPD15390012477