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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
157.4K ratings28.9K reviews
  1. 5 stars91% (143.3K)
  2. 4 stars6% (9,734)
  3. 3 stars1% (2,028)
  4. 2 stars0% (720)
  5. 1 star1% (1,598)

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Showing 2,371-2,380 of 28,932 reviews
May 19, 2026
Reviewer name: JMW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Towels

Good

Helpful?37YEP9R6BHPD15390012477
Jun 16, 2025
Reviewer name: Dave R
1 out of 5 stars
1 out of 5 stars review

Major Change . . .and NOT for the better

I've been purchasing Member's Mark Paper Towels for years. Like others have commented there is a major change in the quality and not for the better. The sheets are much thinner and less absorbent. I did try to call customer service as others were told to do, and they hung up on me. I guess I won't be purchasing paper towels from Sam's club any longer. In fact, with quality going down and the elimination of free delivery unless you spend $50.00 or more, I don't plan on renewing my membership either.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Dave,. So sorry for this occurrence. This is not something we typically hear so we are interested in obtaining more information. If you still have the product available please call us at 888-301-0332 so that we may obtain date of manufacture information in the core of one of the rolls. No need to wait in line. Give us a call.

Mar 27, 2026
Reviewer name: Jen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

They are just as good as the brand name.

Paper towels

Helpful?37YEP9R6BHPD15390012477
Jul 12, 2026
Reviewer name: Mh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product, good price

Strong and absorbent

Helpful?37YEP9R6BHPD15390012477
Mar 25, 2023
Reviewer name: T2023
1 out of 5 stars
1 out of 5 stars review

Very disappointed

I have bought these paper towels for years and were the best. The past few I purchased have been terrible. Thought it was just a malfunction in production so tried more and they were same. They are more like the cheaper brands and pieces of the towels fall apart.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Mar 31, 2026
Reviewer name: Edwin J
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best paper towel of the market

Better than Bounty

Helpful?37YEP9R6BHPD15390012477
May 12, 2026
Reviewer name: Rex
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth The Price

Good Product

Helpful?37YEP9R6BHPD15390012477
Jun 27, 2026
Reviewer name: Tet
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good

Good product

Helpful?37YEP9R6BHPD15390012477
Jun 29, 2026
Reviewer name: Lisa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice

Nice

Helpful?37YEP9R6BHPD15390012477
Apr 11, 2026
Reviewer name: dn05
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Paper towels

Good quality

Helpful?37YEP9R6BHPD15390012477