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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
154K ratings28.3K reviews
  1. 5 stars91% (140.3K)
  2. 4 stars6% (9,506)
  3. 3 stars1% (1,984)
  4. 2 stars0% (704)
  5. 1 star1% (1,536)

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Showing 2,171-2,180 of 28,388 reviews
Nov 19, 2022
Reviewer name: RightFieldPro
2 out of 5 stars
2 out of 5 stars review

No longer "Super Premium"

We have used and loved these paper towels for 10 years, because they were "Super Premium" as advertised and just as good as the name brand that Sam's carries. They WERE very absorbent and luxurious for paper towels. However, we just bought a new package and found they have apparently changed the design, but not for the better. Now, they are very thin, hardly absorbent, and store-brand cheap. No longer even worth the price. I can't believe the difference. It wasn't even a subtle change they tried to make.

Helpful?37YEP9R6BHPD15390012477
reply from Supplier Response

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the paper towels, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Mar 25, 2023
Reviewer name: T2023
1 out of 5 stars
1 out of 5 stars review

Very disappointed

I have bought these paper towels for years and were the best. The past few I purchased have been terrible. Thought it was just a malfunction in production so tried more and they were same. They are more like the cheaper brands and pieces of the towels fall apart.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.

Feb 1, 2026
Reviewer name: Tiff
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

Great price

Helpful?37YEP9R6BHPD15390012477
Sep 3, 2018
Reviewer name: Galindog1
3 out of 5 stars
3 out of 5 stars review

Great towel, but not cut right

These are really good towels that are comparable to name brand ones. The problem is that on multiple rolls in this pack, many them had about three inches of some extra towel in middle the roll. This material is not cut so you have to rip through it to separate each individual towel.

Helpful?37YEP9R6BHPD15390012477
Jan 29, 2023
Reviewer name: JA
1 out of 5 stars
1 out of 5 stars review

Paper Towels Should Be Sanitary

Recently purchased these paper towels for the first time. Even though they are thin, I was happy with the value, until I used them. These paper towels have things embedded in them. I am not sure what some of them are? They range in colors of brown, gray and black. The gray and brown might be from cardboard? However, the black ? and look like embedded bugs. Paper towels should be sanitary, always! Some foods (sold at Sam's +) state to wrap in paper towels, when microwaving. I stopped buying them from a major grocery retailer, and switched to Sam's for that reason. I must say they are worse. I've never had a problem with ANY Member's Mark products until now. I am hopeful Sam's will investigate this issue. I can't be the only one who has experienced this, and yes it was every roll, and I had to throw them away.

Helpful?37YEP9R6BHPD15390012477
reply from Supplier Response

Good morning , we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Paper towels. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Jun 26, 2025
Reviewer name: Long time user
2 out of 5 stars
2 out of 5 stars review

Quality is worse

I've used these for many many years and this last pack I picked up is way different than the others. I instantly noticed the texture was different and the thickness was different. It is about 1/2 the thickness as before. I will be buying a different brand from now on.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the paper towels, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Apr 19, 2026
Reviewer name: Lovie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Savings

Family budget friendly

Helpful?37YEP9R6BHPD15390012477
Apr 15, 2026
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kitchen paper towels

Same quality as always

Helpful?37YEP9R6BHPD15390012477
Jul 13, 2025
Reviewer name: SL88
2 out of 5 stars
2 out of 5 stars review

Not the same

I have used these paper towels for the last couple of years and always thought they were very good until my last purchase. The new ones don't tear correctly. When you pull on them they literally will not tear. You end up pulling 5 or 6 sheets at a time instead of being able to pull off half a sheet. The texture is very scratchy and not as absorbent. I hope they did not change them. These seem very low quality. More like you bought them at the dollar store.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Feb 23, 2025
Reviewer name: Kellie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

What happened to MM brand? These were terrible.

What happened here

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Kellie, We are sad to hear about your most recent experience. Since we always value our Member's feedback, if you have a moment, please call us at 888-301-0332 so we can learn more and help.