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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
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4.9 out of 5 stars
stars
157K ratings28.8K reviews
  1. 5 stars91% (142.9K)
  2. 4 stars6% (9,709)
  3. 3 stars1% (2,022)
  4. 2 stars0% (720)
  5. 1 star1% (1,595)

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Showing 1,461-1,470 of 28,877 reviews
Apr 29, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Changed formula!

I have used these paper towels for years! They were fantastic. They changed the design. They now are harsh, and very cheap feeling. The are rough to the touch and not nearly as absorbent. So disappointed. Please bring back the old design!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Apr 7, 2026
Reviewer name: ERIC
2 out of 5 stars
2 out of 5 stars review

Paper towels have changed for the worst!

These paper towels used to be a great product and one of the main reasons we have a Sam's membership. We use a lot of paper towels for home and business. They have changed and are too thin and rough. Such a disappointment.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Eric, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you

Mar 31, 2026
Reviewer name: JAMES
1 out of 5 stars
1 out of 5 stars review

You've Changed

Used to really like these paper towels, but they changed the quality. They now feel cheap and have a texture similar to sand paper. Please go back to the way they were!! These are a staple for most shoppers and you may start losing customers.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning James. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

May 6, 2026
Reviewer name: Jerra
1 out of 5 stars
1 out of 5 stars review

These used to be the best paper towels on the market. Recently they have increased in price %26 decreased quality substantially! After 10 years, I will be switching brands.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon Jerra, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Apr 6, 2026
Reviewer name: Dallas
2 out of 5 stars
2 out of 5 stars review

Quality sucks now

We used to love these. The newest pack is SO THIN. I went and got Bounty because these won't absorb anything unless you used a ton. Waste of money now.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jun 23, 2026
Reviewer name: Valerie
3 out of 5 stars
3 out of 5 stars review

the price dropped a few months ago but the quality has dropped also. they dont have the same texture and they dont tear apart as easily. i will keep biying them but disappointed.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Valerie, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

May 22, 2026
Reviewer name: Christopher
5 out of 5 stars
5 out of 5 stars review

I prefer these towels to any of the higher priced options. These are tough enough for everything but just light enough to not feel like a waste when using regularly.

Helpful?37YEP9R6BHPD15390012477
May 29, 2026
Reviewer name: Rachel
1 out of 5 stars
1 out of 5 stars review

buy name brand

The quality in these have gone way down! They are very thin and rough. This is disappointing. This is a product I have purchased from Sam's for years. This is disappointing. If you guys change the toilet paper too, I'm leaving.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon Rachel, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jul 11, 2026
Reviewer name: Marilyn
4 out of 5 stars
4 out of 5 stars review

Uncut paper towels

We've used these paper towels for many years but were disappointed with this batch. So far 2 rolls in this batch are not perforated which leads to waste. We have to cut them.

Helpful?37YEP9R6BHPD15390012477
Jun 8, 2026
Reviewer name: FrequentShopper
3 out of 5 stars
3 out of 5 stars review

Not the same

I am a frequent buyer of these paper towels. And have always loved them. I just got some and they are not the same. They are more paper feeling than cotton.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.