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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
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4.9 out of 5 stars
stars
154K ratings28.3K reviews
  1. 5 stars91% (140.3K)
  2. 4 stars6% (9,506)
  3. 3 stars1% (1,984)
  4. 2 stars0% (704)
  5. 1 star1% (1,536)

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Showing 1,331-1,340 of 28,388 reviews
Feb 11, 2026
Reviewer name: May
1 out of 5 stars
1 out of 5 stars review

Do not recommend

I loved these paper towels they were thick soft, and absorbent but this last time I bought them they were thin, rough, and felt super cheap! I even thought I bought the wrong brand but nope. They must've changed them

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning May, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Mar 4, 2026
Reviewer name: Angie
2 out of 5 stars
2 out of 5 stars review

I have used these for quite some time and been happy until recently. I'm not sure what has changed but the texture feels stiffer, less absorbent and they rip when tearing a sheet off. Will no longer purchase these.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Angie, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Feb 6, 2026
Reviewer name: COURTNEY
5 out of 5 stars
5 out of 5 stars review

The best!

I won't buy any other paper towels anymore these blow any of the name brand paper towels out of the water and they are significantly cheaper! Just get them you won't go back!

Helpful?37YEP9R6BHPD15390012477
Apr 17, 2026
Reviewer name: Gale
3 out of 5 stars
3 out of 5 stars review

Really love this papertowel. Great product at a great price. But why are you contributing to the plastic crisis. It's not really necessary for each roll to be individually wrapped in plastic. Do better and make a difference.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning! Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Jan 20, 2026
Reviewer name: Julisa
1 out of 5 stars
1 out of 5 stars review

Flimsy and poor quality

I'm no paper towel snob, but these are poor quality. I have to use at least twice the amount of sheets I would normally, which makes these far less of a bargain. Save your money and get Bounty. It will be cheaper in the long run.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Julisa, So sorry for this occurrence. This is not something we typically hear so we are interested in obtaining more information. If you still have the product available please call us at 888-301-0332 so that we may obtain date of manufacture information in the core of one of the rolls. No need to wait in line. Give us a call

Feb 16, 2026
Reviewer name: DENISE
2 out of 5 stars
2 out of 5 stars review

Tearing one off sucks

I've been buying this product for years and for what ever reason the select a size version sucks when tearing it. It just spins on the towel dispenser and you get more than wanted and have to roll the mess back up. Fix the perforation of the towels.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Denise, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Mar 19, 2026
Reviewer name: Leslie
1 out of 5 stars
1 out of 5 stars review

What happened to the quality!?

Used to love these paper towels but the quality has gone way down in the most recent package purchased. Much thinner and less absorbent. Will no longer buy.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Leslie, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Mar 26, 2026
Reviewer name: Martina
3 out of 5 stars
3 out of 5 stars review

Product has changed, now thinner and tear easy.

I used to love these paper towels, but they have recently changed within the past few months. They used to be just as good as Bounty. Now they are thinner and tear easily. Disappointing.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Martina,. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Apr 9, 2026
Reviewer name: Cinnamon
5 out of 5 stars
5 out of 5 stars review

WHY PAY MORE

I will never understand why anyone spends more money on name brands when these wrok great, they are thick and sturdy and have the "select a size" tears. This is all we use at our home.

Helpful?37YEP9R6BHPD15390012477
Mar 31, 2026
Reviewer name: JAMES
1 out of 5 stars
1 out of 5 stars review

You've Changed

Used to really like these paper towels, but they changed the quality. They now feel cheap and have a texture similar to sand paper. Please go back to the way they were!! These are a staple for most shoppers and you may start losing customers.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning James. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!