Good Morning and thank you for your helpful feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Good Morning . So sorry for this occurrence. This is not something we typically hear so we are interested in obtaining more information. If you still have the product available please call us at 888-301-0332 so that we may obtain date of manufacture information in the core of one of the rolls. No need to wait in line. Give us a call.