We're sorry to learn you are unhappy with the thickness of this set, Mimi. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime.

We're sorry the cookware set is not meeting your expectations, John. To restore the non-stick performance, we recommend soaking the cookware overnight in hot, soapy water and thoroughly washing the surface the next morning. If you are still unhappy with the set, you can exchange or return it at any time with the Member's Mark 100% Guarantee. Simply return it in-club or contact Member Support at (888) 301-0332 for assistance.

Thanks for your feedback, GK. Our cast stainless steel handles are designed to remain cool and comfortable during cooking. However, please note that metal handles can get hot in the oven or during extended cooking at very high temperatures. We recommend using potholders when removing pots and pans from the oven and cooking on medium heat.

We're sorry the set did not meet your expectations, Cwobs. Thankfully it can be exchanged or returned for a full refund with the Member's Mark 100% Satisfaction Guarantee.

We can't thank you enough for this fantastic review and rating, Jennifer!