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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Mar 25, 2026
Katmamblu
5 out of 5 stars review

looks great, works great

[This review was collected as part of a promotion.] love the look in the kitchen. the ice maker is kind of small, but it works for me. when my son stayed with me we did use up the ice faster and had to reset it. freezer and refrigeration works great. great size for a small family.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Mar 25, 2026
Mscott
3 out of 5 stars review

Spacious

[This review was collected as part of a promotion.] This product is very spacious and cools great. It has everything we wanted in a refrigerator. The only problem is the ice maker. It makes plenty of ice and works great, but the despenser part is terrible. We noticed the flap that opens to dispense ice doesn't function properly. It seems to be very common for these refrigerators. This is why I gave it a 3. Had it not been for the dispenser flap not functioning properly I'd give it a 5.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
reply from Samsung

"Hi Mscott, we acknowledge the time you took to share your review of your Samsung refrigerator. When ice production is functioning as expected but dispensing varies, a brief check of the dispenser area may be helpful. Making sure the dispenser opening is free of ice, the dispenser lock is turned off, and the dispenser door moves smoothly can help support consistent operation. You can explore the full guide here: Samsung refrigerator ice dispenser https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf (Page 47) Please keep this reference number for your records: 1152300313. Feel free to reach us through the following channels: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Rachel Samsung Care "

Mar 31, 2026
Anonymous
5 out of 5 stars review

Out with the Old.... In with the NEW!

[This review was collected as part of a promotion.] I was on the hunt for a new fridge after my 14 yr old Samsung finally cooled it's last gallon of milk. I loved that fridge -RIP- Decided on this model after spending an hour at the store looking through the various models. I had a limited budget. Based on the old fridge, I knew the size i needed to handle myself and 2 teenage boys. This model hit all the marks without all of the gizmos we didnt need. So far we're happy with our new milk holder!

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Mar 25, 2026
MrX1963
5 out of 5 stars review

👍🏻👍🏻👍🏻👍🏻

[This review was collected as part of a promotion.] 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Apr 16, 2026
Disappointed
1 out of 5 stars review

Buy a different Brand

I wanted to love this refrigerator and I did Until it started leaking water all over my Laminate floors . It seems the Ice Tray is cracked. Not only can I no longer use the ice maker my floor is ruined with raised edges from water damage from the leak which occurred while I was away for the weekend. To add insult to injury based on my internet search this simple component isnt replaceable , I d have to purchase the entire Ice maker for several hundred dollars and pay someone to install it . I am learning now that this is a Known issue with Samsung and there have been several lawsuits regarding this issue. I am NOT a Happy camper . For years I have trusted their products from Tvs to Phones . It appears I should have done my research before buying .Interestingly I was replacing a 40 year refrigerator that worked perfectly well but I wanted an Ice Maker !!!!!!

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
reply from Samsung

Hi Disappointed, choosing a refrigerator with an ice maker is often about adding convenience to everyday routines, especially when replacing an appliance that’s been in use for years. Relying on a brand you’ve trusted across different products is understandable, and focusing on everyday care can help support long‑term use. We’d like to review this further, check your details, and advise you on the available next steps. When reaching out through the options below, please include reference number 1152421697 to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care

Apr 19, 2026
SafaE
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love my fridge and the size is perfect for my family size of 5. It looks good and will let me know if the kids left it open therefore saving energy. It is easy to use and I see us using it for a few more years.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Mar 26, 2026
Domestic Diva
5 out of 5 stars review

Don't Hesitate Buy it.

[This review was collected as part of a promotion.] Aesthetics & Design The first thing that stands out is how sleek and modern this refrigerator looks. The stainless-steel finish gives the kitchen an upgraded, high-end feel, and the flat, clean lines make it look very contemporary. The external water and ice dispenser blends nicely into the door and adds both style and practicality. The finish is also great at hiding fingerprints and smudges, which is a huge plus if you have kids or a busy kitchen. Overall, it instantly made the space feel more polished and updated. 🥦 Capacity & Storage Space With 27.4 cubic feet, this fridge is HUGE in the best way. It easily fits groceries for a large family, weekly shopping trips, party prep, and bulk items without feeling cramped. What I love most:     •    Wide shelves that fit large platters and sheet cakes     •    Plenty of door bins for gallons, juice, and condiments     •    Deep freezer side that holds bulk frozen foods easily     •    Dedicated ice maker in the freezer + dispenser in the fridge door The side-by-side layout makes everything visible and easy to access—no digging through piles of food like in a top/bottom freezer. ❄️ Cooling Efficiency & Performance Cooling has been consistent and reliable. The temperature stays even throughout the fridge and freezer, so food stays fresher longer and frozen items stay perfectly solid. Notable performance highlights:     •    Quick cooling after grocery trips     •    Even airflow from top to bottom shelves     •    Ice maker keeps up with daily use     •    Filtered water tastes fresh and clean It runs quietly too, which I didn't expect from such a large appliance. 👌 Ergonomics & Everyday Use This fridge is incredibly user-friendly and convenient. Why it works so well day-to-day:     •    Side-by-side doors make it easy to reach everything without bending too much     •    Water and ice dispenser is fast and easy to use     •    Shelves are adjustable and flexible     •    Interior lighting is bright and makes everything easy to see It's clearly designed for real life and busy kitchens. ⭐ Final Thoughts This refrigerator combines style, space, performance, and convenience perfectly. It looks beautiful in the kitchen, holds a huge amount of food, keeps everything perfectly cold, and is extremely practical for everyday family life. If you're looking for a large, reliable, and stylish refrigerator, this one is absolutely worth it. Highly recommend! Efficiency is great we actually purchased two refrigerators one with ice and water in front door and one with ice in freezer compartment.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Mar 25, 2026
Orrin
5 out of 5 stars review

Satisfied with this refrigerator, Great Features

[This review was collected as part of a promotion.] I am satisfied with this refrigerator, with this size there is plenty of room. Ice is a nice size to fill my water bottles, great features, with the temperature staying at the same thru out the refrigerator with no colder spots in the back.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Apr 16, 2026
Khowsc22
5 out of 5 stars review

Great fridge!

[This review was collected as part of a promotion.] I've had my Samsung refrigerator for several months now, and it has quickly become one of my favorite appliances in the kitchen. From the sleek, modern design to the impressive performance, it checks every box. The exterior finish looks premium and fits beautifully with my kitchen cabinets. The fingerprint-resistant surface is a game-changer—no more constant wiping to keep it looking clean. Inside, the spacious layout is fantastic. The adjustable shelves, large crisper drawers, and well-organized door bins make it easy to store everything from big party platters to everyday groceries. The lighting is bright and even, so I can actually see what's in the back without digging around. Temperature control is spot-on. My produce stays fresh much longer than in my old fridge, and the freezer keeps everything solidly frozen without any ice buildup. I especially appreciate the smart features—being able to adjust settings through the app or get notifications if the door is left open gives me peace of mind. It runs very quietly, which is important in an open-concept home. Energy efficiency seems excellent too; my electric bill hasn't spiked at all since we got it. If you're looking for a stylish, reliable, and feature-packed refrigerator, I highly recommend Samsung. This fridge has made my life easier and my kitchen look better. Worth every penny!

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Apr 18, 2026
Affani67
3 out of 5 stars review

Ice maker defective

[This review was collected as part of a promotion.] Ice maker on regular bases will get stuck in ice crushing mode eventually freezing in the shoot. This requires a complete shutdown and rinsing the with warm water I had to do this 3 times since I purchased my unit back in December of 2024

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
reply from Samsung

Hi Affani67, We saw your review and what you mentioned about the ice maker switching to crushed ice and building up in the chute, and we know keeping things running smoothly is important for everyday use. When using the crushed ice option, small ice pieces can naturally build up in the chute or ice bucket over time. Keeping the dispenser in regular use, making sure the ice bucket is fully seated and dry, and clearing out any clumped ice can help keep things running smoothly. Checking the chute opening occasionally also supports consistent dispensing. If the ice maker continues to change modes or needs frequent resets, our service team can help take a closer look at the unit. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10007217/ Please keep this reference number for your records: 1152431950. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care