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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 11-20 of 606 reviews
May 7, 2026
JaiC
1 out of 5 stars review

Produce better stuff.

3rd unit in under 2 years. 1st unit came with the home - died 9/25 2nd unit purchased 9/25 - died 4/26 3rd unit arrived 5/5 - I'm praying this one actually goes the distance. I have all Samsung appliances, I've replaced the range and the fridge. My dishwasher is currently producing an error and requires repair. I've moved in with new appliances in 10/24, and have had some type of issues with ALL of my Samsung appliances.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
reply from Samsung

Hi JaiC, We recognize that having several appliances need attention so soon after moving into a new home with a full set of Samsung products isn’t what you expected. Your feedback highlights concerns around repeated unit replacements, overall product reliability, and a dishwasher that now needs attention. Situations like this are best reviewed in detail. We can check your product history, review past service timelines, and help coordinate next steps for your current appliances. Please contact us through any of the support options below: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152490318) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care

Apr 26, 2026
Lov2shop
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Dileverly was extremely easy and fast. The cooling system is really nice the freezer is very efficient and it works better than my old one. I LOVE THE CAPACITY, I bought all my groceries worth 2 weeks and I still have room. I love the aesthetic goes with my kitchen. I couldn't pick a better appliances.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Apr 23, 2026
DrBonkers
4 out of 5 stars review

Nice simple refrigerator and freezer

[This review was collected as part of a promotion.] Great refrigerator if you like one without protruding handles and without a TV and other bs. It cools, it freezes, it makes ice, and it dispenses water. I deducted a star because all the documentation that comes with it directs you to download the smart things app, but the app says this refrigerator is not compatible with the app. The only thing the app was good for was to expose how to set the refrigerator and freezer temperature, because it isn't listed in the product manual.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Apr 19, 2026
Bonanza55
5 out of 5 stars review

Solid Fridge

[This review was collected as part of a promotion.] Nice looking fridge and I love the hidden handles. I bought it without seeing in person but the capacity is perfect for our family and the storage space was roomier than I expected. Something that was mentioned on many reviews both at Google and my retailers site was it was very slow to produce ice and the manual seemed to confirm this; we didn’t find that to be the case. It produced two full bins in the first several hours which we dumped to be sure it was free of impurities but it filled again in a few hours. We’ve only had it installed a few days but are very satisfied so far.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
May 1, 2026
Arby
5 out of 5 stars review

Great affordable option

[This review was collected as part of a promotion.] Good size, great design, affordable cost. Wish it had a light for the water dispenser but other than that I does what I need it to do. Hoping Samsung fixed their ice machine issue or this will be my last purchase from this brand. Will update.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
May 1, 2026
Polarbear
5 out of 5 stars review

New fridge

[This review was collected as part of a promotion.] it's a nice refrigerator haven't had a chance to do anything with it , looks nice and has plenty of room I'm assuming it has good efficiency , I like the ergonomic handles. not sure what you mean by preservation

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
May 3, 2026
Pete
4 out of 5 stars review

Samsung Side By Side Refrigerator

[This review was collected as part of a promotion.] The aesthetics / sleek design is refreshing. its capacity / internal design allows for better storage space. The Freezer portion of the refrigerator could have beed equipped with few more storage drawers and the freezer door could have been furnished with an additional bin for the slot provided. The refrigerator portion is spacious, well spaced out but could use additional shelving slots to move the shelving to another level to accommodate larger/ smaller items. So far I have not had any issues with either the freezer or refrigerator compartments maintaining their respective temperatures. Overall the ergonomics has proven to be efficient. I have not had sufficient time to evaluate this new items efficiency, but it presently appears to be functioning per the manufacturers specifications.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
May 6, 2026
MaxwellHouse
5 out of 5 stars review

Great design

[This review was collected as part of a promotion.] We chose this model bc it not only fit our budget but it's super sleek in design. We love the hidden handles. The capacity turns out to be more than expected even though the previous one was larger- this one is perfect for our space.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
May 12, 2026
Rebecca
4 out of 5 stars review

Beauty

[This review was collected as part of a promotion.] Beautiful refrigerator. Plenty of room. Lacks cheese drawer, butter compartment, egg tray. Dispenser inside which adds to aesthetics but can be inconvenient. I should have bought counter depth. Overall I love it.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Apr 20, 2026
Samsung loyal
3 out of 5 stars review

Easy to operate

[This review was collected as part of a promotion.] The product looks great Aesthetics are amazing Capacity is good shelving could be a little better Cooling takes 24 hours Efficiencies is good Economics works very well doors are easy to open and the freezer is a soft clothes which works very well

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
reply from Samsung

Hi Samsung loyal, we love reading your thoughts on your Samsung refrigerator, especially your notes about its striking design, smooth door movement, ample capacity, dependable cooling timeline, and the way the freezer and controls make daily use feel effortless. Shared impressions like these help steer our product improvements and make the customer journey forward. We appreciate hearing from you and truly value your business. Rachel Samsung Care