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Customer reviews for Member's Mark Total Protection Unisex Briefs, Choose Size for
Member's Mark Total Protection Unisex Briefs, Choose Size
4.3 out of 5 stars
stars1,216 ratings447 reviews
  1. 5 stars70% (848)
  2. 4 stars12% (143)
  3. 3 stars5% (60)
  4. 2 stars4% (46)
  5. 1 star10% (119)

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Showing 81-90 of 447 reviews
Mar 18, 2021
Russ
1 out of 5 stars review

Prob lem with closure strips

When they changed from 2 small closure spots 6to 9one long closure strip on each side. This created a problem in removing the brief in that I have to rip the brief apart. There is no loop in between the closure sections. This is very noticeable for a person that has limited use of their hands.

Helpful?3MUDBLDUYXXG15376804139
reply from Supplier Response

Good Morning Russ , Thank you for your helpful feedback. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Sep 1, 2021
888
4 out of 5 stars review

Product Needs Work

This Product Is Very Comfortable. However The Tabs On The Medium Brief Aren't Long Enough And Could Be Redesigned Into A Tab Similar But Half The Size. The Ruffles Between The Brief On The Leak Guards Arent All That Comfortable After A Long Time. The White Color Needs To Be Something Different Like A Grey Or Black. The Diaper Isn't Long Enough To Endure Comfort. It's Almost But Not Quite There. Please Fix. This Review Is Coming From A Younger Adult With Unexpected Health Issues. White Diapers Aren't Cool Anymore

Helpful?3MUDBLDUYXXG15376804139
Nov 17, 2021
Brenda
1 out of 5 stars review

FRUSTRATED AND DISAPPOINTED

First, I bought a size Medium which is proported to fit 26” - 48” waist. Mom only weighs approx 110 lbs; yet the briefs barely fits around her properly. In order to get the tabs to stick, you must pull them to the point that the material thickens. Otherwise, the tabs do not stay on the diaper; thus the improper fit. The side panel is extremely weak; often tearing partially or entirely away from the more padded center part of the diaper. The Velcro tab cannot be opened without tearing up the part of the diaper it is adhered to. When you do get it open, you have to peal the fuzz off the Velcro in order to get it to stick to the diaper; even then, it barely sticks. The flange on the inner leg portion is not stretchy at all; thus cutting (not literally) into the groin. The “wet indicator strips” do not even change color so I must partially remove the diaper to determine if it is wet or dry. Overall, the diaper is stiff and looks extremely uncomfortable. PLEASE BRING BACK THE PREVIOUS DIAPER before I find it necessary to look for a different diaper and different distributor.

Helpful?3MUDBLDUYXXG15376804139
reply from Supplier Response

Good Morning Brenda and thank you for your loyal patronage. The older style brief has been discontinued. But, please call our customer service line  at 888-301-0332. They might be able to reach out to the manufacturer to inquire about other options and help with finding the right product for your mom.

Oct 10, 2021
Caregiver
2 out of 5 stars review

Problems with closures

I've purchased member's for mark diapers for 4 years for my loved one. Changes have been made to the closure that aren't good. The long single tab isn't as good as the 2 tab type. Also, there is a problem with the manufacturing. As you open up the tab to affix it to the front of the diaper, fibers from the diaper pull away and make it difficult for the tab to ahere to the front of the diaper. So, the diaper comes off unless I apply tape of some kind around the whole waistband of the diaper.

Helpful?3MUDBLDUYXXG15376804139
reply from Consumer Relations

Good Morning . We apologize for these issues since what you're describing definitely doesn't match the quality standards we stand by for our Member's Mark Briefs. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

May 15, 2025
kate13
1 out of 5 stars review

Don't Waste Your Money - Poor Quality Item

The item picture is NOT the item you will receive. The briefs you will receive are not absorbent, the tabs don't stick and the sides of the brief rip easily. Very cheaply made. Previously, I purchased this item for over a year and only recently Member's Mark replaced the better quality brief with this cheaply made brief that's a total waste of money!

Helpful?3MUDBLDUYXXG15376804139
reply from Consumer Relations

Good Morning Kate, We are sorry to hear about your experience as you should be getting only the very best quality when using the Member’s Mark Brief. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining Briefs left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

May 9, 2022
CaseyW
1 out of 5 stars review

Verified Purchase

NOT BREIFS...DIAPERS

I would give zero stars if I could. These aren't briefs. They are diapers that someone would have to put on you. The definition of brief is " type of short, form-fitting underwear" and these don't fit that description at all. I was very annoyed when we opened a package of them.

Helpful?3MUDBLDUYXXG15376804139
reply from Consumer Relations

Good Morning Casey! So sorry for any confusion and inconvenience. Our Brief products have the fasteners on either side and the Protective Underwear Products are the Pull Up type. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best product for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Sep 16, 2023
Jack
1 out of 5 stars review

Verified Purchase

No Good

The tabs did not hold.

Helpful?3MUDBLDUYXXG15376804139
reply from Consumer Relations

HI Jack. Our apologies for this occurrence. We would love to talk to you in more detail about this so, if you have any time, please call us at 888-301-0332 so we can obtain more information . Thank you!

Nov 25, 2020
Angel9156
5 out of 5 stars review

Amazing diaper! at an amazing price!

I bought these for my husband and I as we are both completely incontinent we wanted something that was a little more discreet as we are in our 30s and 20s and these work amazing we haven’t had any leaks or bad smells. I’ll be ordering 3 more cases for the month

Helpful?3MUDBLDUYXXG15376804139
Jul 5, 2021
Bre
1 out of 5 stars review

Please go back to the old ones.

These new ones belong in the trash before they are used. I have to change my grandfather who is bedridden and these leak almost every night. He also has been developing a rash from the new ones. These were amazing diapers before but now the reviews keep going down. I can see why. Please go back to the 4 strip.

Helpful?3MUDBLDUYXXG15376804139
reply from Supplier Response

Good Morning Bre. Thank you for sharing your feedback regarding the leakage and design. We want our briefs to perform at their best for your grandfather, so please call us, at your convenience so we may learn more and help. Our number is 888-301-0332

Oct 2, 2018
JJ Fun
5 out of 5 stars review

Works great

I use these diapers for my father. I've tried other brands and they don't hold up as well. Others "fall apart" when they get wet. This one holds up well. Really love the tabs because they can be reused. Unlike other brands that is a one time self sticking type tab. They hold a lot of urine which makes it nice for overnight. Very pleased with these diapers.

Helpful?3MUDBLDUYXXG15376804139