Customer reviews for Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump

Customer reviews for Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump for

Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump

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4.5 out of 5 stars

stars2,064 ratings717 reviews

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Showing 651-660 of 717 reviews

Jul 4, 2022

Jen

1 out of 5 stars review

Junk

Didn't even last one night and was leaking air. Then the built in air pump went. Don't waste your money

Helpful?

reply from Supplier Response

Thank you for your review. We apologize for the disappointing experience you encountered with your airbed. Please contact our service center for troubleshooting support.

Sep 10, 2022

briana

5 out of 5 stars review

Great Quality!!

I travel with this all the time- I love it!! Easy to use and set up. Also very easy to clean up and put back in the bag.

Helpful?

reply from Intex Consumer Support

Thank you for your review. It's great to hear you are loving your airbed!

Jul 10, 2023

Blaster3665

1 out of 5 stars review

Won't work

Right out of the box the pump doesn't work. Also no instructions so I am not even sure if I am turning it on.

Helpful?

reply from Intex Consumer Support

Thank you for your review. We apologize for any inconvenience you have encountered with your airbed. Please contact our service center at 310-549-8235. Our business hours are Monday - Friday 8:30 am - 5:00 pm. PST. We now a chat option, available Monday - Friday 9:00 am - 4:00 pm PST.

Aug 7, 2023

Mattress

1 out of 5 stars review

AIR mattress INTEX QUEEN

IT DON'T KEEP AIR ALL NITE,HAVE TO KEEP PUTTING AIR IN,ITS ANOYING..IM GOING TO RETURN ...if I can give 0 stars ITS what I give it....

Helpful?

reply from Intex Consumer Support

Thank you for your review. We apologize for any inconvenience you have had with your airbed. For further assistance and product support, please contact our service enter 310-549-8235. Our business hours are Monday - Friday 8:30 am - 5:00 pm. PST.

Jun 7, 2024

Nansi

1 out of 5 stars review

Air doesn't stay in

I've given this mattress too many tries. The air does not stay inside. U wake up sunken in the middle and have to fight your way out.

Helpful?

reply from Intex Consumer Support

I’m sorry to hear about the issues you’re experiencing with the airbed. It’s disappointing when a product doesn’t meet expectations. Please reach out to our customer service center for assistance—contact us via chat at intexcorp.com or call 310-549-8235. We’re here to help resolve this for you.

Dec 30, 2022

Daduece1906

3 out of 5 stars review

I'm glad I purchased this mattress over the others

I have fallen in love with this mattress. It is very comfortable and easy to set/blow up. Highly recommend!!!! You will not be disappointed, trust me.

Helpful?

Dec 19, 2023

Liz

1 out of 5 stars review

Slow leak

Brought thus mattress for my daughter to stay , the first night was fine then the second night it kept losing air. I wish I had returned it but didn't have time

Helpful?

reply from Intex Consumer Support

We're sorry to hear about the issue, Liz. Please call our Intex service center at 310-549-8235, and our team will be happy to assist you with resolving the slow leak problem. Your satisfaction is important to us, and we appreciate your feedback.

Mar 15, 2023

Tika0617

3 out of 5 stars review

Underwhelmed

I purchased this & was first very impressed with it & the headboard was an added plus. For a few weeks it was fine. I don't deflate the bed often. But now I am having to fill the bed up every night before bed.

Helpful?

reply from Intex Consumer Support

Thank you for your review. We apologize for any inconvenience you have encountered with your airbed. Please contact our service center, for additional support. 310-549-8235, our business hours are Monday - Friday 8:30 am - 5:00 pm PST.

Nov 25, 2022

Vic

2 out of 5 stars review

Deflated the first use

Bought this to use 2-3 times a year at Thanksgiving & Christmas. The very first time it was used, the air leaked out while only one person was asleep on it.

Helpful?

reply from Intex Consumer Support

Thank you for your review. We apologize for the disappointing experience you encountered with your airbed. Give us the opportunity to resolve this issue. Please call our service center at 310-549-8235, for further assistance.

Apr 19, 2024

Jake

3 out of 5 stars review

Gasket leak

It's a good product but over time it will start to leak. The internal motor that's removable doesn't seal properly by the gasket. You'll have to take the motor out and replace the gasket, or put sealant on the gasket and reinsert.

Helpful?

reply from Intex Consumer Support

We apologize for the inconvenience, Jake. Please contact us via chat at intexcorp.com or by calling 310-549-8235. We're here to assist you with resolving the gasket leak issue on your Intex Queen Dura-Beam Deluxe Series Comfort Headboard Airbed.