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Customer reviews for Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump for
Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump
4.5 out of 5 stars
stars2,064 ratings717 reviews
  1. 5 stars77% (1,587)
  2. 4 stars9% (195)
  3. 3 stars4% (86)
  4. 2 stars3% (52)
  5. 1 star7% (144)

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Showing 631-640 of 717 reviews
Aug 2, 2022
Dena
2 out of 5 stars review

Was good while it lasted

I bought this as an extra bed for my 11 yo daughter and I to sleep on in our beach condo. We inflated it in the living room at night and deflated in the morning to put away. Honestly, It was amazing the first two nights! The pump was really quick, the headboard keeps your pillows from falling off the top and it was actually REALLY comfortable. The 3rd night I set it up and by the morning, we were laying on the ground. I gave it the benefit of the doubt that maybe I didn’t have the pump closed the whole way and air seeped out slowly overnight. I took the pump out and cleaned the gasket and opening, as per the instructions, and even inspected (visually) for damage, but the same thing happened the next two nights. It was quite miserable as I had to put more air in every 2-3 hours to get through the night. I haven’t thoroughly inspected it since I got home from the beach, but I plan to and most likely return it since it is defective. Would be a great mattress if it held the air.

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reply from Intex Consumer Support

Thank you for your review. We are sorry to hear of your unfortunate experience with the airbed. Give us the opportunity to resolve this issue. Please call our service center at 310-549-8235, for further assistance.

Jul 29, 2024
TW
3 out of 5 stars review

Poorly designed product

After using this for a few months, I have a couple of feedbacks regarding this product. Hope the manufacturer will note this and make the imporvement: 1) The queen size does not take up the standard queen size sheets. It is a pain trying to put on the sheets and they come off easily 2) the air pump lid is poorly designed. It does not take the cords/wiires in conveniently. They came out very often 3) The design of having an elevated peripheral is a big mistake in terms of the sleeping comfort. Overall this matress has been very poorly designed.

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reply from Intex Consumer Support

We’re sorry to hear about your experience with the Queen Dura-Beam Deluxe Airbed. Thank you for your detailed feedback; we appreciate your insights and will pass them on to our design team. For any additional feedback or assistance, please contact our service center via chat at intexcorp.com or call 310-549-8235.

Nov 26, 2022
gagrad
5 out of 5 stars review

Use king sheets

I bought two and both guests said that they had slept better than they had in a long time. One guest has requested it each time she comes. I recommend putting a fitted king sheet on it for comfort. It will tuck nicely under the bottom corners and will also tuck in near the headboard though not all the way down. The sheet still stayed in place.

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reply from Intex Consumer Support

Thank you for your review. We are glad to hear you are satisfied with your purchase.

Jun 19, 2024
JC
3 out of 5 stars review

Quality has changed

I've bought several of these, because they were great, but the last one would not keep the air. Maybe I should have returned it, but I lost track of time for the return. Quality has gone down. What I can tell you is to try it immediately and if in 3 days it doesn't stay up, return it, so you won't lose the money as I did.

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reply from Intex Consumer Support

We appreciate your feedback and are sorry to hear about your recent experience. Please contact us via chat at intexcorp.com or by calling 310-549-8235, for assistance with your product.

Apr 1, 2022
SamsMama
5 out of 5 stars review

Love it

I had an Intex Air Mattress before. Used it once and then it didn't work anymore. I really hesitated to order another one of their products. I had the bed blown up for over 6 days and it's working wonderfully. No air leaked. The headboard is an amazing addition. Highly recommended so far.

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reply from Supplier Response

Thank you for your review. We appreciate your business and are happy to hear you are satisfied with your purchase.

Dec 6, 2023
MtnMama
3 out of 5 stars review

Works great, until it doesn't

Have used this mattress for guests several times, most recently 2 weeks ago when my inlaws declared it the most comfortable air mattress they'd ever slept on, and asked where they could purchase. So yesterday I inflated it again and set it up for my aunt, who was visiting. And I guess I jinxed myself because while I was setting it up, I actually thought what a great, easy-to-store option it has been for our guests since I purchased. At bedtime it felt a little soft, but I attributed that to the cool temperature in our basement, topped it off with air, and said goodnight. My aunt woke up on the floor this morning. So, somewhere in the span of 2 weeks, after being carefully rolled up and properly stored in its bag in our closet, it has developed a leak, though I can't find the source. I do feel this is a quality mattress, but air beds can be unpredictable. The problem with any air mattress is they either hold air or they don't. And if they don't, they are useless... I have submitted a warranty claim, and will see if/when Intex responds. I am currently unsure if I will replace or look for different, more reliable options.

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Feb 23, 2024
mle
1 out of 5 stars review

Does not hold air

Have used multiple times with same result: airbed does not hold air. Inflated to VERY FIRM to get the proper "stretch" in the material. Even after inflating fully and without anybody sitting on it all day, the bed lost a SIGNIFICANT amount of air. Very disappointed in this purchase.

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reply from Intex Consumer Support

We apologize for your negative experience with our Intex Queen Dura-Beam Deluxe Series Comfort Headboard Airbed. Please accept our sincerest apologies for any inconvenience this may have caused. We strive to provide high-quality products and are disappointed to hear about the issues you encountered. For assistance or to discuss further, please call us at 310-549-8235. We value your feedback and hope to resolve this matter promptly.

Dec 28, 2023
dls
4 out of 5 stars review

Verified Purchase

Comfy and convenieny

Guests thought it was fabulous

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Mar 20, 2023
Gar
1 out of 5 stars review

leaked

The mattress was deflated by morning had to return Had to refill about 6hours

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reply from Intex Consumer Support

Thank you for your review. We apologize for any inconvenience you have encountered with your airbed. Please contact our service center at 310-549-8235, for further assistance. Our business hours are Monday - Friday 8:30 am to 5:00 pm. PST.

Apr 16, 2022
Felipe
5 out of 5 stars review

Verified Purchase

Great value for price

Super convenient with internal pump and comfortable.

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