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Customer reviews for Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump for
Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump
4.5 out of 5 stars
stars
2,066 ratings719 reviews
  1. 5 stars77% (1,588)
  2. 4 stars9% (195)
  3. 3 stars4% (87)
  4. 2 stars3% (52)
  5. 1 star7% (144)

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Showing 631-640 of 719 reviews
Nov 28, 2023
mrsJTB
1 out of 5 stars review

Ours starting leaking after 4 uses

Used four times, by one person and then it wouldn't hold air. The one year warranty was up 3 weeks ago, so can't return. We deflated it and folded it exactly how it was at purchase after each use and always stored it indoors in the storage bag. I would not recommend purchasing.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

We apologize for the inconvenience you've experienced with our product. We're sorry to hear about the air retention issue. Please call our service center at 310-549-8235 so we can better understand your situation and explore potential solutions. We value your feedback and want to ensure your satisfaction with our products.

Jul 29, 2024
TW
3 out of 5 stars review

Poorly designed product

After using this for a few months, I have a couple of feedbacks regarding this product. Hope the manufacturer will note this and make the imporvement: 1) The queen size does not take up the standard queen size sheets. It is a pain trying to put on the sheets and they come off easily 2) the air pump lid is poorly designed. It does not take the cords/wiires in conveniently. They came out very often 3) The design of having an elevated peripheral is a big mistake in terms of the sleeping comfort. Overall this matress has been very poorly designed.

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reply from Intex Consumer Support

We’re sorry to hear about your experience with the Queen Dura-Beam Deluxe Airbed. Thank you for your detailed feedback; we appreciate your insights and will pass them on to our design team. For any additional feedback or assistance, please contact our service center via chat at intexcorp.com or call 310-549-8235.

Feb 9, 2023
Np4gp
3 out of 5 stars review

Not Great...

It was great on the first use, super comfortable and a great size. But on the 2nd use it deflated over the course of the night. We checked to make sure the valve part was in the right place so it wasn't set to deflate or even in between anywhere. Disappointed for sure.

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reply from Intex Consumer Support

Thank you for your review. We are sorry to hear of your disappointing experience. For further assistance with your airbed, please call 310-549-8235. Our business hours are Monday - Friday 8:30am - 5:00pm. PST.

Apr 1, 2022
SamsMama
5 out of 5 stars review

Love it

I had an Intex Air Mattress before. Used it once and then it didn't work anymore. I really hesitated to order another one of their products. I had the bed blown up for over 6 days and it's working wonderfully. No air leaked. The headboard is an amazing addition. Highly recommended so far.

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reply from Supplier Response

Thank you for your review. We appreciate your business and are happy to hear you are satisfied with your purchase.

Nov 26, 2022
gagrad
5 out of 5 stars review

Use king sheets

I bought two and both guests said that they had slept better than they had in a long time. One guest has requested it each time she comes. I recommend putting a fitted king sheet on it for comfort. It will tuck nicely under the bottom corners and will also tuck in near the headboard though not all the way down. The sheet still stayed in place.

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reply from Intex Consumer Support

Thank you for your review. We are glad to hear you are satisfied with your purchase.

Jan 26, 2023
Mek
2 out of 5 stars review

AIR IS'NT HOLDING

Purchase the Queen Dura air mattress on yesterday 01/25/2023 was so excited to give a try only to discover that the mattress doesn't hold air. It sleeps well but the air seems not to hold well at all will be returning it. Not sure if I'm putting enough air it or not but I do know when you lay down its like the air has escape.

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reply from Intex Consumer Support

Thank you for your review. We apologize for the disappointing experience you encountered with your airbed. Give us the opportunity to resolve this issue. Please call our service center at 310-549-8235, for further assistance.

Aug 9, 2022
DD
1 out of 5 stars review

Will not hold air.

Had 3 months, used 2 times, will not hold air.

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reply from Intex Consumer Support

Thank you for your review. We apologize for the disappointing experience you encountered with your airbed. Give us the opportunity to resolve this issue. Please call our service center at 310-549-8235, for further assistance.

May 14, 2024
Lisa L
5 out of 5 stars review

Verified Purchase

Very comfortable

Comfortable air mattress and headboard is a great plus. Easy set up

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Apr 28, 2024
Shopper
5 out of 5 stars review

Verified Purchase

Fantastic air mattress

Fantastic, air mattress's, very comfortable, easy to set up , and great price!! Love it!!

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Apr 16, 2022
Felipe
5 out of 5 stars review

Verified Purchase

Great value for price

Super convenient with internal pump and comfortable.

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