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Customer reviews for Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump for
Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump
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4.5 out of 5 stars
stars
2,070 ratings723 reviews
  1. 5 stars77% (1,588)
  2. 4 stars9% (196)
  3. 3 stars4% (89)
  4. 2 stars3% (52)
  5. 1 star7% (145)

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Showing 491-500 of 723 reviews
Jul 4, 2022
Reviewer name: Jen
1 out of 5 stars
1 out of 5 stars review

Junk

Didn't even last one night and was leaking air. Then the built in air pump went. Don't waste your money

Helpful?7EB5ZKQ5AW4K15374159583
reply from Supplier Response

Thank you for your review. We apologize for the disappointing experience you encountered with your airbed. Please contact our service center for troubleshooting support.

Jul 10, 2023
Reviewer name: Blaster3665
1 out of 5 stars
1 out of 5 stars review

Won't work

Right out of the box the pump doesn't work. Also no instructions so I am not even sure if I am turning it on.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

Thank you for your review. We apologize for any inconvenience you have encountered with your airbed. Please contact our service center at 310-549-8235. Our business hours are Monday - Friday 8:30 am - 5:00 pm. PST. We now a chat option, available Monday - Friday 9:00 am - 4:00 pm PST.

Aug 17, 2024
Reviewer name: Gabby
2 out of 5 stars
2 out of 5 stars review

Not worth to buy

We used only 3 nights. Today, I wanted to inflated for my MIL, and it's losing the air very fast. We don't find any holes, it's going into the garbage.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

We apologize for the inconvenience you've experienced with your airbed. Thank you for your feedback. Please contact us via chat at intexcorp.com or call 310-549-8235 for further assistance.

Apr 13, 2022
Reviewer name: MissAudrey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

So far, it's great. I blew up the mattress a few weeks ago for about 5 days. The air stays in and no leaks. I really like the back of the mattress, it's a great addition to making this more comfortable.

Helpful?7EB5ZKQ5AW4K15374159583
Apr 19, 2024
Reviewer name: Jake
3 out of 5 stars
3 out of 5 stars review

Gasket leak

It's a good product but over time it will start to leak. The internal motor that's removable doesn't seal properly by the gasket. You'll have to take the motor out and replace the gasket, or put sealant on the gasket and reinsert.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

We apologize for the inconvenience, Jake. Please contact us via chat at intexcorp.com or by calling 310-549-8235. We're here to assist you with resolving the gasket leak issue on your Intex Queen Dura-Beam Deluxe Series Comfort Headboard Airbed.

Dec 30, 2022
Reviewer name: Daduece1906
3 out of 5 stars
3 out of 5 stars review

I'm glad I purchased this mattress over the others

I have fallen in love with this mattress. It is very comfortable and easy to set/blow up. Highly recommend!!!! You will not be disappointed, trust me.

Helpful?7EB5ZKQ5AW4K15374159583
Mar 15, 2023
Reviewer name: Tika0617
3 out of 5 stars
3 out of 5 stars review

Underwhelmed

I purchased this & was first very impressed with it & the headboard was an added plus. For a few weeks it was fine. I don't deflate the bed often. But now I am having to fill the bed up every night before bed.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

Thank you for your review. We apologize for any inconvenience you have encountered with your airbed. Please contact our service center, for additional support. 310-549-8235, our business hours are Monday - Friday 8:30 am - 5:00 pm PST.

Dec 19, 2023
Reviewer name: Liz
1 out of 5 stars
1 out of 5 stars review

Slow leak

Brought thus mattress for my daughter to stay , the first night was fine then the second night it kept losing air. I wish I had returned it but didn't have time

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

We're sorry to hear about the issue, Liz. Please call our Intex service center at 310-549-8235, and our team will be happy to assist you with resolving the slow leak problem. Your satisfaction is important to us, and we appreciate your feedback.

Sep 20, 2024
Reviewer name: Patty
2 out of 5 stars
2 out of 5 stars review

Loses air

I really want to like it but so far I'm not thrilled! It deflates and loses air very quickly! I saw that it supposedly "stretches" and to give it several days. I've slept on it for the past 4 nights and have to get up twice to inflate it again.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

Hi Patty, we apologize for the inconvenience with your Intex Queen Dura-Beam Airbed. It’s frustrating to deal with deflation. Please reach out to us via chat at intexcorp.com or call 310-549-8235 for assistance. We’re here to help!

Nov 25, 2022
Reviewer name: Vic
2 out of 5 stars
2 out of 5 stars review

Deflated the first use

Bought this to use 2-3 times a year at Thanksgiving & Christmas. The very first time it was used, the air leaked out while only one person was asleep on it.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

Thank you for your review. We apologize for the disappointing experience you encountered with your airbed. Give us the opportunity to resolve this issue. Please call our service center at 310-549-8235, for further assistance.