We strive for premium quality and aim to trim our fresh chicken products of unwanted fat for a better cooking experience. Being a natural product, chicken pieces may still contain fat, which is easily trimmed at home with kitchen shears or a sharp knife. We apologize for the inconvenience. If the product still does not meet your expectations, we invite you to visit your favorite Sam’s Club location for a full refund, or to exchange your product as part of our Member’s Mark 100% Satisfaction Guarantee.