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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,401 ratings1,537 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (273)

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Showing 431-440 of 1,537 reviews
Nov 4, 2022
Geoff
4 out of 5 stars review

Verified Purchase

Sams Mark Hotel Mattress 12"

This is a good quality mattress for someone who likes a soft bed, this was for a guest bed but it would not be my choice personally as I prefer a firmer mattress. Good bang for the buck though!

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Mar 2, 2024
Damaged From Factory
1 out of 5 stars review

Damaged from factory

Item was damaged it expanded once out of the box bigger than what can fit in vehicle. Customer service phone, online , and in person would not partial refund for damaged product

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Feb 7, 2022
Nicole4102
2 out of 5 stars review

Sags

I bought this mattress in June of '21 and it's already sagging in the middle. Also, the fabric on the top is loose and bunching under the fitted sheet. 2 stars because I liked it when I first got it. Wish I had returned it.

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Dec 31, 2025
Joe
1 out of 5 stars review

I bought a firm and and it has no support.

Worst mattress I've ever had. I bought a firm and it has almost no support. I'm about 175 lb 5'11”. Previously I've had 13 inch zinus eurotop hybrid which was super supportive for about 5 years I've slept on better mattresss at youth hostels.

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Apr 10, 2024
Jocelyn
5 out of 5 stars review

Verified Purchase

Great quality

This is an excellent, high end mattress. The price is phenomenal for the quality. It is a soft but firm mattress. The thickness is absolutely perfect. I will be purchasing a queen size as well.

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Apr 4, 2023
Jasmine
4 out of 5 stars review

Verified Purchase

Cloud like bed

It shipped fast, it was easy to set up, and the bed itself is good quality. It’s soft, comfortable, hugs your body well. Also for the price it ain’t bad.

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Aug 16, 2024
JR
5 out of 5 stars review

Verified Purchase

Works for me

I have been sleeping on my new mattress for about a week now and so far so good. I bought the firm and in my opinion it's a semi firm, not a luxurt plush though. It works for me.

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Nov 29, 2025
Michelle
1 out of 5 stars review

Mattress was too soft for medium firm.

Mattress was way too soft for medium firm. If you’re looking for a firm bed, look elsewhere. If you want to return the mattress they make you bring it in yourself and will give you a hard time. One of the customer service workers was rude as well.

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reply from Member's Mark Team

We apologize for this experience, Michelle, and ask that you please contact Member Support at (888) 301-0332 and give us a chance to make this right for you.

Jan 25, 2024
TBah
5 out of 5 stars review

Verified Purchase

5 Stars from this family!

My Son is enjoying his new comfy, all in one mattress!⭐️⭐️⭐️⭐️⭐️Five stars for the detail this option provides. There’s zero need for a boxspring. We ❤️Love it!

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Apr 17, 2024
Megan
5 out of 5 stars review

Verified Purchase

Best Mattress in Our Home!

This is the perfect mattress for my 6 year old daughter. She is always saying how comfy she is when she is laying on her new mattress, I have slept with her on some occasions and got the best rest too.

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