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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 181-190 of 1,538 reviews
Nov 1, 2025
Dave
3 out of 5 stars review

Verified Purchase

Not really medium, more like a plush

Not very medium - feels more like a plush or soft than a medium. Luckily my son doesn’t mind it, so we will keep it as it is a pain to return.

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Feb 20, 2023
J Holman
5 out of 5 stars review

Verified Purchase

Like sleeping on a cozy pillow

The mattress is medium, not too firm and not too soft. Bought for husband with neck and back problems.

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Jun 30, 2020
Connie
5 out of 5 stars review

Verified Purchase

queen members mark medium

Love this bed. My mother has a iQ beautyrest and this bed is just like sleeping on her almost $2000 mattress!!!

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Oct 20, 2025
NA
3 out of 5 stars review

Verified Purchase

Feels more like a soft than a medium

Mattress was packaged well and looked great, however this 'medium' is much more like a soft in my opinion.

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reply from Member's Mark Team

We appreciate your feedback on the firmness of the mattress, NA. If you are unsatisfied with the mattress, please know it can be returned for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Jan 14, 2026
D Goins
5 out of 5 stars review

Verified Purchase

Item you won’t loose sleep over!

This is one of the best mattress you can buy for the money!! It is built very well with years of use!!

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May 21, 2021
Mimi
5 out of 5 stars review

Verified Purchase

Firm but soft

3 Guests tested and all approve. Easy to unpack and set up. everyone so far commented great night sleep!

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Jul 17, 2021
Perry
3 out of 5 stars review

Verified Purchase

NEW TO BOX MATTRESS

1st time with a box mattress, did not know what to expect, 12" makes for a little taller bed. Had to get used to it. I think I like it.

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Jul 6, 2026
ThankMeLater
5 out of 5 stars review

Stop debating, DO IT!

Outstanding!!! If you’re 5’11 or a plus size person 250 , get the firm one. I’m telling you it holds up great, no sagging, comfortable and supportive. I definitely would recommend this to anyone. High 5 to Sam’s👏🏻

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Aug 19, 2025
Leo
5 out of 5 stars review

Verified Purchase

New Mattress

We bought a new mattress for our son. He raves about how great the mattress is. We compared mattresses and prices with other businesses and Sams turned out to be the best for us.

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Nov 15, 2025
Lisa
4 out of 5 stars review

Verified Purchase

Keeps shape but conforms when on it

Just enough softness without being to firm… only complaint is that has a slight loose, wrinkle that didn’t fill out completely but doesn’t effect comfort…. To heavy and a little difficult( once out of box ) to exchange

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