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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
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4.3 out of 5 stars
stars
3,423 ratings1,551 reviews
  1. 5 stars70% (2,382)
  2. 4 stars12% (421)
  3. 3 stars6% (214)
  4. 2 stars4% (129)
  5. 1 star8% (277)

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Showing 1,541-1,550 of 1,551 reviews
May 12, 2023
Reviewer name: Willamena
2 out of 5 stars
2 out of 5 stars review

Had to return

Comfortable, but kept waking up in middle of mattress from where it was folded in half in packaging. I gave it 2 weeks but dip in middle still there.

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reply from Member's Mark

We apologize that you had to return your mattress and we hope it was hassle-free.

Jun 25, 2021
Reviewer name: blu
5 out of 5 stars
5 out of 5 stars review

love

I absolutely love this mattress!! I am so happy I brought it !! It feels exactly like a hotel bed if not better ! Very happy with purchase:)

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Apr 2, 2022
Reviewer name: Cher99
5 out of 5 stars
5 out of 5 stars review

So comfortable.

Bought last fall because the last 2 mattresses which I paid 3 to 4 times the cost of this one was killing my back.

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Aug 6, 2025
Reviewer name: Sams26
1 out of 5 stars
1 out of 5 stars review

Poor quality 2 mattresses

Pictures say it all!

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Nov 21, 2021
Reviewer name: Duke
5 out of 5 stars
5 out of 5 stars review

Best mattress ever

No more back pain

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Dec 1, 2022
Reviewer name: Map
1 out of 5 stars
1 out of 5 stars review

Too soft and still smells after a month

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Jun 24, 2025
Reviewer name: sue
1 out of 5 stars
1 out of 5 stars review

Avoid this foam

Not even a mattress.literally square foam..regret buying.would give it a zero piece of trash

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reply from Member's Mark Team

We appreciate your honest feedback on our Members Mark Mattress, sue. Our mattresses can take a few days of regular use to "break in" to their final firmness, we would encourage you to continue to use the mattress and if its ultimately not the right comfort for you, you are welcome to return it anytime as part of the Members Mark 100% Satisfaction Guarantee. Contact Member Support at (888) 301-0332 if you need assistance.

May 22, 2025
Reviewer name: momof3
5 out of 5 stars
5 out of 5 stars review

A++ mattress

Love this mattress. Mine doesn't smell at all. So comfy!

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Aug 3, 2022
Reviewer name: Omkii
1 out of 5 stars
1 out of 5 stars review

Don't waste your money on this.

Not worth for the price..all a little more to it and go for a better quality mattress.

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Mar 15, 2022
Reviewer name: Seth
2 out of 5 stars
2 out of 5 stars review

Would not recommend

It's comfy but dips in the middle, would like to see the return policy

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