Not too soft, not too hard. Medium firm is the correct description for this mattress. This is the 2nd one I have purchased - 1 for our guest bedroom (full) and 1 for my grand-daughter (queen).

about this bid for my mom who is 82 years old and she absolutely loves it. She has a Tempur-Pedic at home, this bed went in her RV and she said this is the most comfortable bed that she has ever slept on.

We got this for a spare room and guests have said it is very comfortable. It was super easy to get home in my car and bring up to a small second floor bedroom.

Excellent mattress so far, hopefully the foam will hold up. Extremely comfortable, supportive - you don’t sink in too much it feels like being on nice cooling fabric not a “foam pad” if that helps…

Not happy. It says medium firm but it’s too soft and uneven. It’s either you slide on the side or pushed in the middle. Made my husband’s back pain worse and gives us body pain. We end up having to sleep in our guest room.

Bought this for the guest room at my parents hoping it would be better than the rock hard, lumpy mattress they had. Best sleep we have had in weeks. Spent 4 nights on it and now are considering replacing our mattress

This was our first purchase of a mattress in a box. Our guest slept on it for two nights and loved it. The cooling gel kept her cool throughout the night. This mattress works great on the Member’s Mark adjustable base.

We get great comments on how comfortable this bed is from guests who stay at our glampground. I believe it is right in the middle ground for most types of sleepers. We have one in all 4 of our dwellings.

Good mattress, but super soft for a firm mattress. Waiting for truck now for pickup to return. I think it was a return that was placed in the wrong box. It was stuffed in the box and not rolled like the illustration.

Bed is supposed to be medium-firm. It is real soft. When we unrolled it, there was a gold of fabric that will not lay flat. We are returning this mattress.