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Customer reviews for True HEPA Smart 5-in-1 Air Purifier & Replacement Filter for
True HEPA Smart 5-in-1 Air Purifier & Replacement Filter
4.6 out of 5 stars
stars
50 ratings50 reviews
  1. 5 stars78% (39)
  2. 4 stars12% (6)
  3. 3 stars2% (1)
  4. 2 stars4% (2)
  5. 1 star4% (2)
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Showing 1-10 of 50 reviews
Dec 8, 2025
Reviewer name: Diane - Portage
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

PureZone™ Turbo Smart Air Purifier

It's a Christmas present for my son in Arizona. We have always been delighted with our air purifiers from your company. I'm so confident this will be the same experience and quality that I needn't wait until they open it. It will be wonderful for them - just as our is wonderful for us. thank you.

Review from Pure Enrichment
Helpful?5P49PUQ7UUSG15347261941
Mar 28, 2026
Reviewer name: Micha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Turbo air filter.

High quality air filter works great. A bit pricey but worth it!

Review from Pure Enrichment
Helpful?5P49PUQ7UUSG15347261941
Dec 9, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best Ever!

Without a doubt one of the best Purifiers ever! This is our second one for our home. We have dogs and they sleep better with this one.

Review from Pure Enrichment
Helpful?5P49PUQ7UUSG15347261941
Jul 18, 2026
Reviewer name: Jacqui
5 out of 5 stars
5 out of 5 stars review

Easy to operate and effective

I've been using the Turbo Air purifier for about 3 months and I love it. I've noticed a difference in the air quality in a short amount of time. It's been very effective while we're dealing with smoke from wildfires.

Review from Pure Enrichment
Helpful?5P49PUQ7UUSG15347261941
Nov 6, 2024
Reviewer name: Cody
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth It!

I have an immune deficiency so I wanted someone that could improve our air quality and also sanitize with a UV. This is our second filter from Pure Enrichment and both have been flawless. This purifier is very quick responding in the auto mode and does a great job. When we are cooking and something starts to get a little smokey, I look at the purifier and it has already kicked up the fan speed. I really like the app so that I can control it at night without getting out of bed. Excellent product and worth every penny!

Review from Pure Enrichment
Helpful?5P49PUQ7UUSG15347261941
Mar 14, 2024
Reviewer name: Dinker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

I do believe we have purified air. A neighbor was over that has asthma. He said he could definitely tell it was working. My husband last month was sneezing in the house A LOT. I told him to order this purifier now! It was sitting on his desk "to do". He is no longer sneezing!

Review from Pure Enrichment
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May 5, 2023
Reviewer name: Oregon Queen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Dust no More!

I have a large Turbo Air Purifier that I place on the floor. I purchased it last year and ordered a new filter for it a month ago. The filter is easy to replace and really cleans my air of dust quite efficiently. I don't see dust particles on my glass tables which is my way of testing the quality of both the Purifier and this filter. I'm highly allergic to dust and both of these items make my life so much better!

Review from Pure Enrichment
Helpful?5P49PUQ7UUSG15347261941
May 2, 2026
Reviewer name: PAMELA
2 out of 5 stars
2 out of 5 stars review

question reviews

over 90 percent of these reviews are from pure enrichment. of course only showing the highest star reviews

Helpful?5P49PUQ7UUSG15347261941
Nov 1, 2026
Reviewer name: Toupee
2 out of 5 stars
2 out of 5 stars review

Dint bother buying

First of all can't find filters. Second when I clean all it does is goes on E2? Directions are lame. Wish I would have picked a different brand.only had for 6 months

Review from Pure Enrichment
Helpful?5P49PUQ7UUSG15347261941
reply from Customer Service

Hello Toupee, Thank you for sharing your feedback. We're sorry to hear that you've had difficulty locating the filters and that your PureZone Turbo Smart Air Purifier continues to display an error after cleaning. We understand how frustrating this must be. We'd appreciate the opportunity to look into this and help resolve the issue. Please reach out to us at help@pureenrichment.com or 657-275-3737. Having your order information ready will help us get things resolved quickly. Thank you for bringing this to our attention, and for giving us the opportunity to help! Thank you, Jessica Pure Enrichment Customer Support

Nov 21, 2025
Reviewer name: MIKECEE
1 out of 5 stars
1 out of 5 stars review

Better units for the money

Defective unit and customer support is non existent . We purchased the unit 2 weeks ago from Sams, and the auto function will not work. I called customer support and they had no clue if there was a way to reset the unit and insisted the sensor was dirty. Again the unit is new and did not function correctly.

Helpful?5P49PUQ7UUSG15347261941