Thank you so much for sharing this with us. We're sorry to hear your experience with Purina Dog Chow Dry Dog Food, Complete Adult With Real Beef. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We’re able to maintain the highest standards because we make our products in our own facilities, we follow strict procedures, sanitation rules, and manufacturing processes. During production, we use high temperatures and pressures to prevent insect infestation. Please know that satisfying our consumers, and ensuring the healthy lives of pets are always our highest priorities. We'd like to learn more about this and offer our help. Please call us at 1-800-778-7462 (800-7PURINA). We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST), and we look forward to speaking with you soon. - The Dog Chow Team