We're sorry to hear you aren't a fan of the Refreshing Rain scent, and assure you that we're letting our team know your feedback. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Thanks for sharing your feedback with us, and we are sorry you didn't like the Refreshing Rain Scent, Mariq22. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can help you further, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

We're so glad you left your review, Bob. It's wonderful that you're enjoying the EZ-Squeeze bottle design. We do apologize that the fragrance isn't one that you enjoy. Did you know we sell Dawn in the EZ-Squeeze Bottle, with other fragrances? Check them out here: https://dawn-dish.com/en-us/products/dawn-ultra-ez-squeeze-original-scent/

In February, 2022, there was a slight increase in the level of perfume added to Refreshing Rain, but other than adding more perfume, no other changes were made, Jkief. We're sorry your experience isn't what you expect. It would be our pleasure to help you as best we can, give us a call at 1 (800) 725-3296. We're answering calls between 9 AM and 6 PM, EST, all Mondays through Fridays. Call when you can.

It's appreciated that you've used Dawn for years, and we're sorry the Refreshing Rain scent was an unwanted surprise. A lot of thought and research goes into the design of our products to create features that our consumer can love. We do value feedback, and we'll be sharing your comments with our team. Your satisfaction is something we care about, and we'd like to gather some information to further help. Please give us a call at 1-800-725-3296 from 9AM — 6PM EST Monday – Friday.

Your loyalty means the world to us, and we're sorry to hear you aren't happy with the amount of suds. Our products go through many quality checks, so you should always get the best. It may help knowing a lack of suds doesn't mean it's not cleaning your dishes. Even if there are very few suds, the solution will continue cleaning. You also need to use more liquid if you have hard water due to hard water containing a lot of dissolved minerals. To increase the amount of suds, try using water that is 105°F to 115°F (40.56°C to 46.11°C). We'd like to get more information to help, as well as share your experience with our Quality Team, so when you have some time please reach out to us at (800) 725-3296.