Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class QN850B-Series Neo QLED 8K Smart TV with Quantum 32X HDR - QN65QN850BFXZA for
SAMSUNG 65" Class QN850B-Series Neo QLED 8K Smart TV with Quantum 32X HDR - QN65QN850BFXZA
4.5 out of 5 stars
stars
265 ratings252 reviews
  1. 5 stars79% (209)
  2. 4 stars10% (26)
  3. 3 stars4% (10)
  4. 2 stars1% (2)
  5. 1 star7% (18)
Sort by |
Showing 51-60 of 252 reviews
Jul 20, 2022
Reviewer name: Daniel
4 out of 5 stars
4 out of 5 stars review

Hot

picture and sound is everything i expected. what i didn't expect was how hot it gets. is this normal?

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
reply from Samsung Brand Ambassador

Daniel, Thank you for purchasing the Samsung QN800B TV and for your review. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality. Should you ever have questions or need help, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 5, 2022
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Amazing resolution

[This review was collected as part of a promotion.] Love watching movies , rich dark colors Beautiful design , looks modern in my living room, love the remote control

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
Oct 5, 2022
Reviewer name: AlmaG503
4 out of 5 stars
4 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] The dynamic option for picture is amazing. You can see very clearly this tv. However, when left on for too long it does heat up which has not been an issue but just an observation

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
reply from Samsung Brand Ambassador

AlmaG503, We appreciate you sharing your experience with Samsung's 2022 QN800B TV. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality. Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 26, 2022
Reviewer name: 1happyshopper
5 out of 5 stars
5 out of 5 stars review

Great buy!!!

[This review was collected as part of a promotion.] My TV was a great buy, I can search the web, connect to social media, watch movies and favorite tv shows. I just love the size, colors and quality. Way to go Samsung!!!

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
Sep 24, 2022
Reviewer name: Rajeev
5 out of 5 stars
5 out of 5 stars review

long-awaited 8K

i like qleds than oleds may be because my living room is very bright or i got used to samsung tv's from past decade. couple of years ago i bought 800t 8k but had several issues so returned it after few months. since then i have been waiting for samsung to fix the issues in their newer models, finally i felt 800b reached my expectations. things i liked - one connect - buit-in apps for gaming platforms (stadia, luna, etc). gaming console not needed. - brightness and contrast getting close to oled - great visibility in brighter rooms - better sound than previous versions - affordable 8k tv - auto dimming and adaptive sound

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
Oct 6, 2022
Reviewer name: TheBebos
4 out of 5 stars
4 out of 5 stars review

Stunning Picture Quality

[This review was collected as part of a promotion.] This 8K 85" TV in our living room has completely changed our TV watching experience. All the way from Disney movies to Football games it changed the quality standards and set the bar high ... Above all, the dashing looks of the TV brilliantly compliments our great living room ...

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
Jun 3, 2022
Reviewer name: Cenzo91
5 out of 5 stars
5 out of 5 stars review

Really surprised

[This review was collected as part of a promotion.] The television is absolutely amazing. This is our first Samsung TV and I cannot believe the quality of the picture and how slim and modern it is. I can honestly say that it completely changed the way we watch movies and live sports. The slim remote had me worried at first sight but I cannot believe how incredibly comfortable and easy to use it is. This is by far the best television we have ever owned and I would 100% recommend it.

Review from The Insiders
Helpful?3AXR9OQ18ASM15344165778
Jun 8, 2022
Reviewer name: Rm2738
5 out of 5 stars
5 out of 5 stars review

A great TV

[This review was collected as part of a promotion.] Setup was different that anything I have ever experienced. The TV is super thin but there is an auxiliary box on the back where your components get plugged in to ultimately adding to the thickness if youre mounting to the wall in a low profile mount. however, it's great if your components are placed remotely, and you only need to run one proprietary cable and you can save on highe end HDMI and optical cables in shorter lengths. The picture is amazing. There are some qwerks that I am still working with after two weeks such as the eArc HDMI repeatedly turning on different components such as my Xbox One when I am not playing the xbox. I did receive this product at a discount in exchange for my honest opinion.

Review from The Insiders
Helpful?3AXR9OQ18ASM15344165778
reply from Samsung Brand Ambassador

Hi Rm2738, It's great to hear you're enjoying the picture quality of your QN800B TV, and we appreciate your feedback regarding eARC connectivity. Samsung TVs have Anynet+ (also known as HDMI-CEC), a feature that allows connected external HDMI devices to inform your TV when they have turned on. Occasionally, connected devices such as game consoles (PS5, Xbox) can send a turn on signal, for example, if they have software updates. We recommend you try turning Anynet+ off, as it may be causing an auto power on. Go to: Menu > Settings > All Settings > Connection > External Device Manager > Anynet+, then disable. Please also make sure that your TV's firmware is up to date. You can check this by going to: Home > Menu > Settings > Support > Software Update. Additionally, your feedback on the One Connect Box placement is appreciated and will be shared with our teams. If there's anything else we can help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Specialist

Jul 27, 2022
Reviewer name: Hayden
5 out of 5 stars
5 out of 5 stars review

Amazing picture

[This review was collected as part of a promotion.] The tv picture is absolutely stunning. When watching it really feels like I'm looking out of a window. The picture is very crisp and the colors are so vibrant where they should be. The black is actually black instead of kinda grey. Of course it has internet access and streaming apps already on the rb which is really cool. I bought a smaller one for my daughter so she can watch What ever she wants with no extra device it's all in the tv.

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778
Feb 13, 2024
Reviewer name: UsetoLoveSamsung
1 out of 5 stars
1 out of 5 stars review

Reviewed After 1 Year! Hope This Helps!

I have had this tv for a year and a half now. Here are a few things to note. 1. make sure when using a streaming service you disable the smart volume setting. Your speakers will auto adjust but your subwoofers won't which will make for an unpleasant experience as it shakes your tv when any base in applied. 2. Also when using streaming services or anything that does not have 8k capability or viewing, which is a lot, the video tends to shutter or lag from time to time. 3. After a year and a half my remote went bad and won't hold a charge, this is the 2nd remote I've had to replace, and when attempting to replace the remote the tv display stopped working all together. After troubleshooting it with support they said it would be more beneficial for me to just buy a new tv than repair it but thankfully they gave me a 10% off coupon. So if you can afford the price of this tv to replace it about once a year go for it otherwise stay clear.

Review from Samsung US
Helpful?3AXR9OQ18ASM15344165778