Picture quality and sound
i love the clarity of the picture. 8k is definitely a must. however, i feel the picture should be brighter. i mean, the black is definitely black. i would prefer the picture to be more brighter. finally, i'm totally disappointed with the sound quality. the bass is completely trash on this model. you can not turn the sound up too loud because the bass is horrible and takes away from enjoying whatever your watching. i tried to adjust the equalizer, but i could not lower the bass. you figure, for the amount of money you pay for the tv, it would come with a premier sound system. it's as if no emphasis was placed on the design of the sound quality or maybe its purposely meant for the purchaser to buy an additional soundbar.
reply from Samsung Brand Ambassador
Cliff,
It's great to hear you're enjoying the clarity of your new 2022 QN800B TV, and we appreciate your feedback regarding sound quality and brightness.
If the default brightness is not to your liking, you can customize the brightness level between 0 – 50 to your preference. Go to Home > Menu > Settings > All Settings > Picture > Expert Settings > Brightness.
You can also try different Picture Modes to see which best fits your needs. Go to Menu > Settings > All Settings > Picture > Picture Mode for the below choices:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
The QN800B features Intelligent Mode to optimize sound tailored to your environment, which includes features like Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content.
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Settings > All Settings > Sound > Sound Mode
You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
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