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Customer reviews for SAMSUNG 65" Class QN850B-Series Neo QLED 8K Smart TV with Quantum 32X HDR - QN65QN850BFXZA for
SAMSUNG 65" Class QN850B-Series Neo QLED 8K Smart TV with Quantum 32X HDR - QN65QN850BFXZA
4.5 out of 5 stars
stars
265 ratings252 reviews
  1. 5 stars79% (209)
  2. 4 stars10% (26)
  3. 3 stars4% (10)
  4. 2 stars1% (2)
  5. 1 star7% (18)
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Showing 11-20 of 252 reviews
Oct 5, 2022
Reviewer name: Coobreeze22
5 out of 5 stars
5 out of 5 stars review

Easy to use high quality tv!

[This review was collected as part of a promotion.] The tv picture is beautiful. The colors are amazing. Sounds on the tv alone is excellent. The tv remote allows quick access to the Netflix app and ease of transitioning from app to app is extremely convenient. One of the favorite features is the ability to watch two different screens on one screen at the same time, it's great for football season! I highly recommend this tv, Samsung blows it out of the park again. Ever since I purchased my first Samsung television I will buy nothing else.

Review from Samsung US
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Oct 5, 2022
Reviewer name: Lesliesara
5 out of 5 stars
5 out of 5 stars review

Great family TV

[This review was collected as part of a promotion.] This is an amazing family TV. We use this for everyday TV, watching high quality movies at home with our light set up and it picks up the colors perfectly. We use it for gaming and we can see perfectly. The apps work seamlessly with no issues we can easily stream our phones to it. I use my mart devices to control it with no issues. The color is so clear my dog even barks at the dogs thinking they are real. I will also turn to Samsung as my tv choice since my other brand TVs cause me issues using the smart functions.

Review from Samsung US
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Oct 6, 2022
Reviewer name: Samsunguser2022
4 out of 5 stars
4 out of 5 stars review

Great TV Overall

[This review was collected as part of a promotion.] Initially unboxing, the TV worked great. I noticed a thumbprint sized bright spot on the bottom left corner. Over time I have noticed 2 small black spots that are on the very bottom of the middle area. Other than these 2 issues, the TV is great and has very good picture. I had an OLED 4k TV before and the only thing I would say that this TV is lacking compared to the OLED is the lighting while on blacks and near blacks. The absolute advantage the NEO QLED has over the OLED is the inability to get OLED burn. Overall the TV is very good and I would recommend.

Review from Samsung US
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reply from Samsung Brand Ambassador

Samsunguser2022, We appreciate your feedback regarding the screen abnormalities you’re seeing on your QN800B TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If this occurs on all sources and the picture test, this will require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Dec 15, 2022
Reviewer name: Alex
1 out of 5 stars
1 out of 5 stars review

Pointless multiview

I bought this TV due to Samsungs apparent multi-view capabilities. Unfortunately, the multi view limits use to only one hdmi, and no apps are compatible with it, which makes it completely useless. What is the point of having multi-view if Samsung puts restraints on it so that you can only watch one hdmi input and then “Samsung TV.” Completely useless if you bought for this feature.

Review from Samsung US
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reply from Samsung Brand Ambassador

Alex, Thanks for sharing your review of the QN800B TV. We value your thoughts on the Multi View feature and will share it with our teams. Should you ever need assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Dec 18, 2022
Reviewer name: BEC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung 8K Smart TV

Excellent Tv. All the features I need for the future. Latest Wi-Fi (6E) and 8K.

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Oct 25, 2022
Reviewer name: BabyPichu
5 out of 5 stars
5 out of 5 stars review

Great TV overall!

[This review was collected as part of a promotion.] It was a great purchase for my new house. I love the TV, customer service and handy man service were also excellent.

Review from Samsung US
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Mar 12, 2023
Reviewer name: navb23
1 out of 5 stars
1 out of 5 stars review

done with samsung

not a great tv for the money sent angi people to mount who did not do it correctly and now the tv does not work I would not rec this tv at all lg and older samsung are better for less

Review from Samsung US
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Oct 25, 2022
Reviewer name: Tahoe24x7
5 out of 5 stars
5 out of 5 stars review

Direct Connect to Internet provides 8K streaming

[This review was collected as part of a promotion.] I addition to sports & movies, its 8k resolution provides viewing of drone video I am shooting and uploading to YouTube.

Review from Samsung US
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Oct 25, 2022
Reviewer name: Astro1960
1 out of 5 stars
1 out of 5 stars review

Not Happy with it

[This review was collected as part of a promotion.] We got it in August. The back panel was messed up on it from the start and would vibrate. In October, the TV quit working totally. Waiting on Samsung to send us a service rep.

Review from Samsung US
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reply from Samsung Brand Ambassador

Astro1960, It’s unfortunate to hear of the issues you’re experiencing with your QN800B TV, and we greatly appreciate your patience while waiting for your service appointment. Should you have any questions after your service is complete, Samsung is here for you. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 5, 2022
Reviewer name: Glem55
5 out of 5 stars
5 out of 5 stars review

This product has great features.

[This review was collected as part of a promotion.] Very good picture, 4k shows are awesome. Wish the remote was lit so it would be easier to operate in the dark.

Review from Samsung US
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