The below photo is the "New Comfort Plus double roll" on the left against the "Old same product Mega Roll" on the right. This is the same product so the quality is no different. With the change in packaging and name we have not been able to purchase this product in "Mega Rolls" that we are used to. The 18 Double Rolls = 36 Regular Rolls run out too fast. IF IT'S NOT BROKE, DON'T FIX IT. I would gladly have paid more for the product I love. No need to change the packaging and name.

I can't believe Extra Soft has been discontinued. It was the perfect toilet paper. A 1-ply that was stronger and cheaper than competing 2-plys, softer than most other scratchy weak 1-plys, and still worked well for our septic system. This new ComfortPlus does not compare. It falls apart easier and is a worse value.

No, I don't want to speak to a representative, I just Extra Soft back. It was the best TP and I've been a fateful buyer for 10+ years. This Comfort Plus is rough, scratchy and no where near as great as Extra Soft. Most of us love it, so just have it along with Comfort. I'll pay for a few of whatever you have left of Extra Soft monthly, no problem. You should not have took it off shelves all together.

A customer of extra soft, bought comfort plus after searching and searching for extra soft. This is the first and last time purchasing this toilet paper. The rolls are so small and narrow. You get a lot less for the same price. The saying "if it ain't broke don't fix it" applies

I just bought your "Comfort Plus" tissue. The truth is it should be comfort less. You, like most companies, have reduced the size of the roll 33 sheets. So it should be comfort less. This is a typical way companies short consumers for the company to make more profit.

Just returned from the grocery store where I had to purchase a different brand of TP because I can't tolerate the butt balls any longer. I don't understand. People are being generous complaining about the "lint". This is far beyond lint. This is little balls of TP in your booty crack, like a new prize every time I take a shower. When I was using extra soft for years and years, I never once discovered surprise booty balls. This is not a rare occurrence, it is daily. I just stayed in a hotel for 2 days, came home, used the TP. Showered. And decided I could not tolerate it anymore. How can you say it is stronger? It literally falls apart in your hand. Please consider bringing back Extra Soft. This was a fail.

[This review was collected as part of a promotion.] Scott® ComfortPlus™ toilet paper is very thin, but surprisingly strong and durable. It doesn't tear easily, feels soft on the skin, and works well for everyday use. A good balance of comfort and reliability.

[This review was collected as part of a promotion.] I've been using Scott ComfortPlus Toilet Paper for a while now, and it has become a reliable staple in my home. The paper has a good balance between softness and strength, so it feels comfortable while still being durable enough not to tear easily. I appreciate that it's thick enough to get the job done without needing to use too much, which makes each roll last longer. It performs well for everyday use and doesn't feel rough on the skin. Overall, it's a solid option if you're looking for comfort, reliability, and good value from a trusted brand.

[This review was collected as part of a promotion.] This toilet paper is single-ply, but surprisingly dense and durable, which I actually liked. The texture is smooth enough to provide good comfort during use, without feeling rough. In terms of performance, it does its job well and doesn't tear easily. There is a generous amount on the roll, so it lasted for a long time. Overall, it offers great value for the price and is very convenient in everyday use.

[This review was collected as part of a promotion.] Scott ComfortPlus toilet paper is soft enough to be comfortable but still strong and sturdy, so it doesn't tear when wiping and it lasts a good while. It's thicker compared to other Scott brands, and the roll size is decent. It's not the most luxurious option out there, but for the price it strikes a nice balance of comfort and quality and works great as a dependable daily toilet paper.