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Customer ratings & reviews for
DIY 23000 BTU AC ENYSTDCTLSMISPLITAC
4.5 out of 5 stars
stars222 ratings209 reviews
  1. 5 stars73% (161)
  2. 4 stars18% (41)
  3. 3 stars4% (9)
  4. 2 stars1% (2)
  5. 1 star4% (9)
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Showing 91-100 of 209 reviews
Jan 15, 2019
Wayne
5 out of 5 stars review

love it

I bought this 6 months ago and used it during the summer to cool by bedroom. It is very quiet and cools the room nicely. My husband was able to install it with the help of one friend.

Review from MRCOOL
Helpful?3ACVON558FF715337605588
Jan 16, 2019
Chris
4 out of 5 stars review

Money Saver

Installed it over the summer and it works great. Saved a ton a money over pro install. Had to buy a Sensibo to control it remotely as the app would not work with my late model Android.

Review from MRCOOL
Helpful?3ACVON558FF715337605588
Jan 25, 2019
TAL45678
4 out of 5 stars review

Functions well

I haven't had a chance to evaluate the air conditioning feature of the heat pump, but to date the heat pump is functioning well. The operation is very quiet .

Review from MRCOOL
Helpful?3ACVON558FF715337605588
Jan 25, 2019
Board Gypsy
4 out of 5 stars review

Excellent DIY project

Works great for our 512 square ft. building. Would be nice if it had emergency heat feature for those really cold days below 30 degrees. Easy to install if you are a handy person.

Review from MRCOOL
Helpful?3ACVON558FF715337605588
Jan 16, 2019
Dlouis
4 out of 5 stars review

Working Great...now

Unit works great now. System had a malfunction when delivered. Vendor replaced outdoo unit at no costs. However, I hired an HVAC contractor to install to ensure unit worked. All good now.

Review from MRCOOL
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Jan 23, 2019
RobC
5 out of 5 stars review

Mr Cool 12K BTU HP Can Heat Entire Garage

Purchased and installed in fall. Worked thru winter in heat mode. Works great. Install was 4 hour process. Turned out fantastic. Didn't have to loop extra lineset. Just placed compressor in location to use entire line.

Review from MRCOOL
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Jan 16, 2019
Miktri
5 out of 5 stars review

Just what I needed for my garage/workshop

It's been great to go out to the shop and have a comfortable working area. Not having to use a propane heater indoors, is great. I just set the thermostat at 64, and it keeps the temperature comfortable.

Review from MRCOOL
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Aug 10, 2022
Randall
1 out of 5 stars review

Terrible (non existent) support

It works fine at first, but if you have a problem, you'll never get warranty support. I've been trying for nearly one month, and no one will answer the phone or call me back. 7 year warranty might as well be 7 days.

Review from walmart.com
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reply from MR COOL Team

Hello,I do apologize for any inconvenience you are having, If you could email me directly csmanager@mrcool.com I will gladly assist you with any warranty needs. Thank you

Jan 23, 2019
Melcappy17
5 out of 5 stars review

Love it!!

I got this over a year ago and we love it! The only thing we were not crazy about is that we were not able to get the app to work with the unit, but as far as the unit goes, it is amazing. We are very very happy with it!

Review from MRCOOL
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Jan 22, 2019
zbon88
5 out of 5 stars review

love it

i bought this in august 2017.took my son and I only a couple of hours to install,after we ran the electric for it. that took a couple hours also.simple to install,worked just like instructions said.

Review from MRCOOL
Helpful?3ACVON558FF715337605588