I'm sorry you're disappointed and I would like to let you know our Mr. Clean Magic Eraser compresses and breaks down as it's being used -- like rubber erasers do. And like a rubber eraser, small pieces of residue will be left behind when you use it. How long each Eraser lasts depends on what type of stain is being removed and how much pressure is applied. If you still have concerns, please give us a call at (800) 867-2532.

Mr. Clean Magic Erasers do crumble as they are used, just like a pencil eraser. You'll get the most out of your Eraser by holding it as flat as possible, adding just enough water, and rubbing gently, but thoroughly with it on the stain you're working to remove. We hope you'll tell us more about this, by calling us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 867-2532.

We're very sorry you had this experience. It might be helpful to know that our Mr. Clean Magic Erasers are designed to crumble and break apart during use, much like a pencil eraser does. Please give us a call at (800) 248-1612, so we can find out more about your experience and help you further.