Thank you for taking the time to review Always Discreet underwear. Always Discreet Underwear/Pants do have a definite front and back, so it is important to wear them correctly to get the best fit and protection. In the waist area, you'll find purple elastics - these purple elastics need to be at the back as you put them on. This guidance is also on the packaging to help you. If you have any other comments or want to get in touch, please feel free to contact our Consumer Relations team at 855-206-8286.

Thanks for trusting us for life's inevitable moments, Missy! We do want to share with you that the weight range is just a suggestion and since there are many unique shapes and sizes, our products have an overlapping weight range to meet these needs. While this Small/Medium size you're reviewing is perfect for those who weigh 115-190 pounds, our XL will fit those who weigh 200-300 pounds. Perhaps a different design would work better for you? We have many different options so please give us a call at (855) 206-8286. We can't wait to help find your Discreet match!

We’re very sorry about your experience. We understand how upsetting something like this can be. Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed and this isn’t what we would expect. Please contact us at (855) 206-8286 so we can learn more.

How wonderful! We're so glad it worked out. If you ever have any questions or concerns for us, please give us a call at: (855) 206-8286.