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Member ratings & reviews for
Cottonelle Mega Ultra Comfort Care, 24 Mega Rolls (268 Sheets/24 Rolls)
4.6 out of 5 stars
stars3,678 ratings3,628 reviews
  1. 5 stars78% (2,852)
  2. 4 stars15% (534)
  3. 3 stars4% (138)
  4. 2 stars2% (58)
  5. 1 star3% (96)

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Showing 881-890 of 3,628 reviews
May 24, 2024
Vixen
3 out of 5 stars review

What Happened??

I have been using your product for years and recently noticed I am going thru rolls way faster (no change in my habits). Not as absorbent, rolls not lasting as long, more expensive. Unfortunately, I am going try another brand. I do not know what you changed, but I was very happy with this product before, and for the price a roll lasting a week of one person is not okay.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Social Media Team

We're disappointed to hear this, and can assure you it's not what we'd expect. Quality is important to us, so feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6425eOPeF so that we can learn more and try to help. Thank you.

Mar 7, 2018
abbie2
4 out of 5 stars review

Soft & Strong

[This review was collected as part of a promotion.] Any brand of toilet paper I use has to be at least somewhat strong, and definitely on the soft side. This toilet paper is satisfactory in both areas and also appears to be cheaper than the brand we were using before, so we will most likely be switching over. Hopefully this isn't TMI, but I wish we had had it when I was early post-partum. I think the softness and absorbency would both have been helpful.

Review from Home Tester Club
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

We appreciate you giving our Cottonelle TP a try and would like to welcome you to the Cottonelle family.

Mar 13, 2018
krissyo7
5 out of 5 stars review

Soft and Durable

[This review was collected as part of a promotion.] The Cottonelle Ultra ComfortCare should be considered premium quality toilet paper. Not only is a ripple design created to provide the right amount of clean but it is also comfortable. Thick and soft, this is the type of toilet paper that you use if you truly care about your bathroom products.

Review from Home Tester Club
Helpful?5WVDUSQTDC2T15321407018
Jul 14, 2018
Cottonelle4
5 out of 5 stars review

Cushy on the tushy

[This review was collected as part of a promotion.] This is the preferred toilet paper in my house. It is soft, thick, absorbent and provides us a soft, gentle clean. With a potty training toddler, a good toilet paper is a must!! We have even taken it on trips away from home! Lol

Review from Home Tester Club
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

Thank you so much for the positive feedback! We are so happy to hear these work well for you and your family.

Jul 14, 2013
Tracy
5 out of 5 stars review

Cotenelle Ultra toilet paper "new texture"

The new packaging reads new look and "new texture". New look yes, better texture no. Ridiculous as it sounds I tell everyone I know about your toilet paper, I have yet to find a better quality product, but I'm not sure I can say that anymore... Your "new texture" is less thick and feels more like paper, therefore it's more like the product your competitors sell. When will a company learn to just change the packaging, not the product. I ask you to please consider switching back.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
May 30, 2024
JOJO62
1 out of 5 stars review

Poor quality

I have been using your product for years and recently noticed its not the same quality. . Not as absorbent, rolls not lasting as long, a lot of fuzzies left after wiping, tearing as soon as it gets wet, more expensive. Unfortunately, I am definitely going try another brand. I do not know what you changed, but I was very happy with this product before, and price a roll lasting a week of one person is not okay.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Social Media Team

Thanks for reaching out! It’s important that you always have a great experience with our Ultra Clean tp, so we’re disappointed to hear this. We’d be more than happy to see how we can help further, so please don’t hesitate to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6425e9emP. Thanks!

Mar 12, 2018
Theo434
4 out of 5 stars review

Absorbant and Clean!

[This review was collected as part of a promotion.] I thought the efficacy of the toilet paper was a 5 star. My family used less, and was pleased with the cleanliness and absorbancy; which is always a plus in my eyes! I contribute that to the ridges and the thickness of the toilet paper. We love it!!

Review from Home Tester Club
Helpful?5WVDUSQTDC2T15321407018
Mar 14, 2018
Gidget228
3 out of 5 stars review

The Way it Feels

[This review was collected as part of a promotion.] This Cottonelle has good texture. I would not use it since it is not a soft tissue, it feels rough. If it was textured and soft that would be a good mix, sadly this is not the case of this tissue.

Review from Home Tester Club
Helpful?5WVDUSQTDC2T15321407018
Oct 7, 2018
Cezi
5 out of 5 stars review

Best Quality TP

Cottonelle is the only brand of TP in our house. It's thick, soft, sturdy and for me, it doesn't cause irritation and dermatitis like other brands of toilet paper. I love the ripples because they do a great job of cleaning. I would recommend Cottonelle to anyone.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand

Thank you for spreading the good word of our Cottonelle Ultra ComfortCare toilet paper!

Mar 6, 2018
mmh79828
4 out of 5 stars review

Everyone Wipes...

[This review was collected as part of a promotion.] The packaging was great. Loved the size of the rolls. Used less toilet paper than normal so the absorbency must really be good with Cottonelle Ultra Comfort Care. That being said... I was a little disappointed in the softness. For me when I buy name brand toilet paper I expect it to be plush and soft, it just wasn't there with this brand.

Review from Home Tester Club
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

With Cottonelle TP you can get cleaner while using fewer sheets! Who wouldn't love that? We're bummed to hear that it wasn't as soft as you expected. Give us a call at 1-877-642-6886 (Monday through Friday 7:30 a.m. – 7:00 p.m.) so we can assist you personally. Thanks!