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Member ratings & reviews for
Cottonelle Mega Ultra Comfort Care, 24 Mega Rolls (268 Sheets/24 Rolls)
4.6 out of 5 stars
stars3,678 ratings3,628 reviews
  1. 5 stars78% (2,852)
  2. 4 stars15% (534)
  3. 3 stars4% (138)
  4. 2 stars2% (58)
  5. 1 star3% (96)

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Showing 861-870 of 3,628 reviews
Oct 31, 2020
debleo143
5 out of 5 stars review

strong and soft

[This review was collected as part of a promotion.] I was given the Cottonelle Comfort Care to try and give my opinion of it. I have been trying the Cottonelle Comfort care and it is great. It is a perfect sized roll to last a long time which is very cost effective these days, much bigger than regular rolls. The 2 ply is thick, strong, and absorbent, not overly soft and has no lint left behind after use. It is comfortable during use. The texture is a firmer more durable feel, soft to the skin and strong. I like that it gives a clean feeling without needing to use too much, its very cost effective because it lasts a long time per roll. I am sharing with friends and family so they can learn about how well it works also. I received this product at a discounted price in exchange for my honest opinion. #CottonelleCareInsiders! #InsiderStories #FreeProducts

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
Jan 25, 2019
jaynayandboys
1 out of 5 stars review

cottonelle comfort care toilet paper

By far the biggest mistake I've made. For years we have used Scotts toilet paper because it is septic tank safe. Well I decided to buy a huge pack of this toilet paper on December 13th 2018 because it was on clearance at dollar general. I made sure that it said septic safe. Fast forward to Jan 7th 2019 our toilets started clogging. All sorts of nasty slush came up into our bath tubs. My husband plunged..nothing happened. So he had to go out and buy a snake from Lowes. That worked for a couple of days. Then it started again. We paid someone to come out they said there is clumps of toilet paper that is not breaking down. He did his job. Told us to switch back to scott and to run yeast down our toilets every month until it breaks down completely. My son woke up this morning used the restroom flushed and toilet over flowed every where again. Even though we stopped using cottenelle it will take awhile for it to get entirely out of the system. So basically I tried to save a few dollars and that turned into having to dish our hundreds of dollars. Never again! By the way in case anyone cares I have receipts for everything.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

Our ComfortCare TP is safe for sewer and septic systems, so we're both disappointed and surprised to hear of your recent experience. It's important to us that we get the chance to learn more from you, and help you further. When you have a moment, please give us a call at 1-877-642-6886 (Monday through Friday 7:30 am - 7:00 pm CT). Thank you.

Nov 7, 2018
bktl
1 out of 5 stars review

"New Texture"

Immediately noticed the paper felt less substantial and thinner that my previous purchases. Then saw on the package "new texture". Which, of course, always means - reduced quality to save us money. Too bad - I will look for a new brand. I wish manufacturers would find other ways to cut costs, like cheaper packaging or less marketing, but seems they always reduce the quality.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

Our new and improved Cottonelle Ultra ComfortCare TP should be giving you the best clean you've ever had. Although there are fewer sheets, we improved the quality and performance of the paper itself. We'd hate to see you go and ask that you reach out to us online at https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday through Friday 7:30 a.m. – 7:00 p.m.) so we can learn more about your recent purchase and help make this right. We appreciate your loyalty and look forward to chatting with you.

Aug 22, 2023
vickie
5 out of 5 stars review

Verified Purchase

More economical to use this brand

This toilet paper is durable yet soft and we use less sheets because it does not tear when using it.

Review from walmart.com
Helpful?5WVDUSQTDC2T15321407018
Jun 23, 2018
Disappointed In Georgia
1 out of 5 stars review

Bad idea

I was a die hard Cottonelle user but when you changed to the wavy clean ripple the toilet paper became much less soft and doesn't clean as well

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

We're really bummed to hear that you and your bum aren't loving our new Cottonelle Wavy Ripple TP. We made it softer, thicker, and with the new ripples you should be getting a confident clean while using fewer sheets. Your experience and satisfaction is super important to us so we would like to learn more and see how we can help. When you have a little free time please contact us online at https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday through Friday 7:30 a.m. – 7:00 p.m.). Thank you and we hope to hear from you soon.

Mar 30, 2020
Seal
5 out of 5 stars review

All we use

You are all we use in our house And it's tough to find it right now in our stores It's flying of the shelves

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
Dec 5, 2016
Rudy
4 out of 5 stars review

Starting the roll

I buy the 12 dbl. roll and sometimes get a package where the start of each roll is so glued down that it has to be scratched up to release it. Also hate the "commando" comercials. Otherwise, like the product.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand

Thanks for being a fan of Cottonelle Ultra Comfort Care TP, Rudy! Our ads are not meant to offend anyone, but to show the clean and confident feeling you get when you use Cottonelle's CleanRipple Texture. We encourage you to learn more on the Cottonelle Brand website. Have a great day.

Jan 18, 2017
Anonymous
1 out of 5 stars review

Worst Toilet Paper I've Ever Used

Use this toilet paper if you like it to rip, tear, shred, and fall apart. It does not rip on the perforations, shreds and gives you dingleberries, and tends to let your fingers go through.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand

Thank you for leaving us a review. Cottonelle Ultra Comfort Care TP should give you a softer, stronger clean with 2-ply sheets. The experience you recently had, does not sound like one we'd expect to hear and we'd like to learn more. When you can, please reach out to our Consumer Care team online at: https://www.cottonelle.com/contact-us or by phone at 877-642-6886 (Monday through Friday, 8am - 4pm CT). We look forward to speaking with you. Have a good day.

Jul 14, 2015
Larkie
5 out of 5 stars review

True

Ultra Comfort Cottonelle leaves you clean unlike other brands. What woman want's to go see her GYN, and find out after the exam she had pieces of toilet paper stuck where you doctor was looking. Talk about red faced. Cottonelle 5 stars~

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
Jan 11, 2016
Butter
2 out of 5 stars review

Bring back the wide sheets!!!!

Long time loyal Cottenelle users - now forced to go to another brand due to the smaller width of the toilet paper now being sold. Have looked all over for the wide sheets but can't find anywhere. What were thinking changing such a great product?

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

Hello, and thank you for your review. We appreciate you being a long-time loyal customer and we would really like to keep you! Yes, we've narrowed the rolls slightly, but that allows us to reinvest in the Cottonelle brand and continue to provide our consumers with the highest quality product possible. We have money-saving Cottonelle Toilet Paper coupons available for you at http://spr.ly/6182BBUu8. Â