Skip to Main Content
Sams Club
Sams Club
Member ratings & reviews for
Cottonelle Mega Ultra Comfort Care, 24 Mega Rolls (268 Sheets/24 Rolls)
4.6 out of 5 stars
stars3,678 ratings3,628 reviews
  1. 5 stars78% (2,852)
  2. 4 stars15% (534)
  3. 3 stars4% (138)
  4. 2 stars2% (58)
  5. 1 star3% (96)

Member photos

  • +604 images
Sort by |
Showing 131-140 of 3,628 reviews
Apr 22, 2026
BecN
5 out of 5 stars review

Great! Lasts long!

[This review was collected as part of a promotion.] This toilet paper is so nice! It's very soft and effective! I like the texture and thickness of it. It also seems like it's lasting longer than other toilet papers I've used!

Review from influenster.com
Helpful?5WVDUSQTDC2T15321407018
Oct 17, 2023
Heather
5 out of 5 stars review

Verified Purchase

This was a great purchase.

I had an older version of these that I was replacing. I like that these have a transparency mode. The only downside is they don't hold a charge as long as my older pair of this brand. My old pair held a charge for weeks and this is only a few days. Honestly that is still great but I did get spoiled. Great purchase though because there is a noise cancellation mode, normal mode, and a transparency mode. Plus it can connect to two devices at the same time so switching from my phone to my laptop is really easy.

Review from walmart.com
Helpful?5WVDUSQTDC2T15321407018
Jan 17, 2024
Jessica
5 out of 5 stars review

Verified Purchase

Softest, Dissolves better than other brands

I get this particular type and brand due to being the least likely to clog the toilets because it supposedly dissolves the best while still being soft. The clogging is a concern because I have a toddler who loves to overuse, and if Im being honest, I probably overuse too.

Review from walmart.com
Helpful?5WVDUSQTDC2T15321407018
Sep 15, 2016
Hudy
1 out of 5 stars review

toilet paper

This one of the worst toilet paper I have used. It's rough, not pleasant to the touch. Unfortunately we bought a huge amount at Costco, so we'll have it awhile. I can't wait until we finish it. Please discontinue this particular variety, ULTRA COMFORT.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle

Thank you for your feedback. Providing our consumers with a quality product is important to us. Our Ultra Comfort Care toilet paper is ultra cushiony and ultra luxurious, but it appears that it does not fit your needs. We would suggest trying our Cottonelle Gentle Care Toilet Paper which is enriched with aloe and vitamin E. We hope you'll give it a try soon!

Jul 6, 2018
Buddy
1 out of 5 stars review

Hate the Wave

I loved Cottonelle and it was the only paper I would purchase. Then they took away "clean care" and replaced it with "wavy". I won't buy it again unless they start selling the former "clean care" product. Hate the "wavy" - will have to find another brand, I guess.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

We're4 really bummed to hear you aren't loving our new Cottonelle Wavy Ripple texture. We designed it to be softer, stronger and more effective to give you a superior clean. We would appreciate the opportunity to learn more about your experience and see what we can do to help. Please connect with us online at https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday through Friday 7:30 a.m. – 7:00 p.m.). Thank you.

Feb 10, 2017
Frusterated
1 out of 5 stars review

Rolls are getting smaller

I prefer to buy Cottonelle but you keep changing the roll size. Width needs to be at least 4.2 to fit on my toilet paper holders. You keep changing it to 4.0 so I am not able to use it. I complained about this a few years ago and you changed it back to 4.2. I would love to buy your product but looks like I have to go back to Charmin.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand

Thanks for being a fan! Cottonelle Ultra Comfort Care TP has not gone through any recent changes affecting roll size. If you are looking for a larger roll, we encourage you to try our Mega Roll. The Mega Roll offers you 4 rolls in 1! You can learn more online at: https://www.cottonelle.com/savings-coupons. Have a great day!

Jan 11, 2016
barnstormer37
3 out of 5 stars review

Smaller rolls stink :-)

Large hands, large butt, fairly large man. Arthritis beginning to affect thumbs and fingers. The new skinny rolls are a definite minus, difficult to manipulate and get fully prepared to "go commando". You may justify it by saying it allows you to still provide a quality product, but narrower is cheaper, except at the cash register. They make TP holders a certain width for a reason. You are trying to dupe your (long time) customers.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

Hi, barnstormer37. We appreciate you taking time to review our Cottonelle Ultra Comfort Care Toilet Paper. We understand how you feel, and as you've noticed, we have slightly narrowed the rolls. The sheet count per roll has not changed, however, and neither has the quality of the tissue. We would like to keep you as a customer, and for your future purchases, be sure to sign up and use Cottonelle Toilet Paper coupons at http://spr.ly/6182BBUu8.  Thanks!

Jan 19, 2016
Richie
2 out of 5 stars review

Conttonelle Toilet Tissue

You have decreased the width of 12-pack toilet tissue about one eighth of an inch, the number in s roll was also decreased. Quality of paper was wose too. You cheated on consumers. This is a very dishonest business practice. I called it " fleecing of America". I've stopped using your brand, and urged my friends to do the same.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

Hi, Richie. Thank you for your review of our Cottonelle Ultra Comfort Care Toilet Paper. Yes, we've narrowed the rolls slightly in order to reinvest in the Cottonelle brand. Doing this allows us to continue to provide our consumers with the highest quality product possible. The sheet count remains the same and product quality should not have changed. Since you feel that it has, we would like to speak with you and learn more about your experience. Please contact our Consumer Care team here for assistance: http://spr.ly/6188BGGzy, or by phone at 1-877-642-6886 (Monday through Friday 8am – 4pm CT).

Feb 1, 2019
Lizzo1221
5 out of 5 stars review

Simply the best

A clean bum is important from top to bottom. Cottonelle Ultra ComfortCare is the only toilet paper I trust for such an important job. It feels so good that I almost look forward to my next trip to the bathroom knowing that my insurance policy for a clean front- and backside is sitting humbly in the paper holder. Soft, thick, and it doesn't cause any problems with clogging the commode? Sign me up for the purple pack!

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018
reply from Cottonelle Brand Team

Trust us Lizzo, we know the important of a clean bum - and you deserve nothing less! Thanks for choosing Cottonelle, we appreciate you.

Apr 6, 2020
CAH1
5 out of 5 stars review

Best on the market

[This review was collected as part of a promotion.] Cottonelle toilet paper is the best on the marker. Thicker than other brands. We have been forced to use other brands during the current shortage and find we definitely use more product with them. Unfortunately, Cottonelle is sold out everywhere. Our subscription service has cancelled our orders. If we were able to buy directly from the manufacturer, we would definitely do that.

Review from cottonelle.com
Helpful?5WVDUSQTDC2T15321407018