Hi Debi75, Thank you for choosing Arctic Zone and for taking the time to write a review of our product. Customer satisfaction is very important to us and we would appreciate the opportunity to resolve any issues or concerns you have. We would like to hear from you directly and help fix the problem and find out more of the circumstances. If needed we can also provide a replacement if deemed needed. Please feel free to contact us directly at anytime at service@ca-innovations.com. We look forward to hearing from you.

Thank you for choosing the AZ Pro 48+10 Can Collapsible Rolling Cooler and for taking the time to write a review of our product. Customer satisfaction is very important to us and we would appreciate the opportunity to resolve any issues or concerns you have. We are very sorry to hear about the problems you had with your product. This does not live up to our standards of quality or experience. For that we apologize. In order to rectify this situation to your satisfaction, we ask that you kindly email us directly at service(at)ca-innovations.com. Your item is covered by our limited lifetime warranty. We want to make this right, and we look forward to hearing from you.