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Member ratings & reviews for
Puffs Ultra Soft Facial Tissues (72 tissues/cube, 12 mega cubes)
3.9 out of 5 stars
stars1,693 ratings1,516 reviews
  1. 5 stars56% (950)
  2. 4 stars13% (215)
  3. 3 stars8% (135)
  4. 2 stars10% (166)
  5. 1 star13% (227)

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Showing 801-810 of 1,516 reviews
Feb 10, 2018
Kay78
2 out of 5 stars review

What happened to Puffs?

I have been a loyal Puffs user for many years. For the last few months I have not been able to find the Soft and Strong that were my favorites. I can find soft and I can find strong and neither of them are either strong or soft!! My husband suggested that I quit buying these cheap 1 ply tissues. They were Puffs, but not up to the high standard I expect from Puffs!

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
reply from Response from Puffs

We're here to help end that hunt! Your favorite tissue was recently renamed to Puffs Ultra Soft and we do want to assure you that this is the same product you've come to know and trust from us. Since your experience with our tissues didn't live up to our name, please give us a call at (800) 777-8337 or send us a PM on our Official Facebook Page.

Jul 18, 2011
MPuff
1 out of 5 stars review

New Puffs To Go

I am extremely disappointed with the new packaging of the Puffs To Go. The previous package was soft and pliable and still able to close together protecting the tissues. The old style protected the tissue in my purse, and it was soft enough for my husband to carry in his jeans pocket. I am NOT happy with the new packaging as it appears almost exactly like the Kleenex types. It is not soft and pliable and does not contain full size tissues. I used to go in the store I purchased the OLD STYLE and buy all they had on the shelf. Today I found the new style. I chose not to buy this product. I have rated the new Puffs To Go with one star and I will not be recommending this new style package to anyone. Please, please bring back the old package. A very large number of your customers have posted to ask for the old style to return. Please listen to the customers! Thanks for listening.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
reply from Puffs Team

I'm glad you took the time to share your concerns about the New Puffs To Go packages. I will let the rest of the team know you think we missed the mark. You may try close out stores in your area, they often have recently changed or discontinued items there.

Dec 9, 2021
adaughtermom
2 out of 5 stars review

Recent negative changes in quality

Our family has purchased Puffs tissues for over 25 years. Before the designation of "Ultra Soft" the regular Puffs were our preference. Now the last several boxes of Ultra Soft have shown that you've traded the softness for a harsh, Kleenex-like feel with lines imprinted in the tissues that make it tough and scratchy. My decades with Puffs has ended.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
reply from Puffs Team

We never want you disappointed with your trusted go to, and we're sorry these haven't had the comfy softness that you’re used to. When your nose is in need of the extra care, we always want you to have the softness and comfort that we all know should be there. Our Puff Team is standing by, so give us a call at 1-800-777-8337, so we can give this our all.

Feb 14, 2010
Dissatisfied
2 out of 5 stars review

Are you ever bringing them back?

I have read several reviews on this website and it appears numerous customers want the old packaging returned. We do not like the pop up boxes. I'm not sure how much business you will need to lose in order for you to listen to our requests. My next shopping trip will be targeted towards another brand until you actually listen to your customers.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
Jan 22, 2024
Rita99
4 out of 5 stars review

Great product. Too tight packaging.

I love the product, however, I had an issue with the last several boxes I purchased. They are packed so tightly that you have to destroy 4-5 tissues to get to the place where you can start pulling them out and have a whole tissue. I have pictures of how badly they first 4-5 come out of the box.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
Oct 6, 2021
lindac9cd2
5 out of 5 stars review

Having allergies, I am constantly using tissues. When my nose gets sore from blowing, I count on Puffs Ultra Soft to be gentle. The boxes come in nice designs that will go with any decor. Reasonably priced for a tissue that's not only really soft, but strong as well!

Review from influenster.com
Helpful?5WQ7R1ZFBTC815318961874
Apr 16, 2010
spfran
5 out of 5 stars review

best tissue to go

i've used puffs to go since last year. it's soft and strong as advertised. the packaging is great: very efficient and convenient. love the size and amount of tissue in the package compared to other brands. i carry it all the time specially during allergy season~ Before i found this product i used carry a box of tissues on a separate bag, because i would need like 5 packages of "togo" tissue from other brands. i would recommend this product to everyone~ Thanks!

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
Feb 21, 2023
reneec1978
4 out of 5 stars review

Soft, absorbent and nice to noses

So this is the only tissue I can buy for my son, who is 4 with aitism. He has sensory processing disorder so he feels everythingmore intensely. So these tissues have no smell, are bery soft and don'tleave any residue behind. They are sttong, yet very soft. I definitely recommend them.

Review from influenster.com
Helpful?5WQ7R1ZFBTC815318961874
Dec 21, 2011
momof41970
2 out of 5 stars review

Love lost

In the past, I would only buy Puff plus lotion. They were the best. I would give away other tissues if they were not Puffs plus lotion. But, the past two times I have bought them, they were disappointing. They were definately don't the quality I have been used to from Puffs. I'm not sure if it was a fluke or the product is of lesser quality, but I'm not sure if I will continue to buy them if it happens again. I LOVED my Puffs plus lotion, but I will find another product if I have to.

Review from puffs.com
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reply from Puffs Team

I am sorry you were disappointed with your last Puffs purchase. The changes we made were to make the sheets softer and more flexible. Give us a call if you feel this was not the case.

Feb 10, 2017
Done
1 out of 5 stars review

Don't like new formulation

I have used Puffs for years and years. It's bad enough that the boxes have gotten smaller and smaller over the years so they don't fit a decorative tissue cover anymore. Now I noticed a change recently in the feel of the tissues. I don't think they're as soft as they used to be. The 2-ply pieces of tissue also separate easily when pulling them out of the box and some tear. I don't think the quality is as good as in the past. I'm going to try Kleenex brand.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
reply from The Puffs Team

We want to help your nose in need, we never meant to let you down. We'd like to know more about your recent experiences. When you have a moment, please give us a call at (800) 777-8337 so that we can further assist you.