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Member ratings & reviews for
Puffs Ultra Soft Facial Tissues (72 tissues/cube, 12 mega cubes)
3.9 out of 5 stars
stars1,693 ratings1,516 reviews
  1. 5 stars56% (950)
  2. 4 stars13% (215)
  3. 3 stars8% (135)
  4. 2 stars10% (166)
  5. 1 star13% (227)

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Showing 491-500 of 1,516 reviews
Apr 7, 2023
Melo
1 out of 5 stars review

Very disappointed:( can't use my tissues

Very disappointed:( purchased 4 boxes of puffs plus lotion standard size box and the tissues are folded in such a way that the next tissue doesn't pop up making them practically impossible to get out. I thought it was a fluke box but they are this way. Cant use them :(

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
reply from The Puffs Team

When all goes perfectly, your next tissue should pull up correctly, and only one Puffs Tissue should come out at a time, with it also lifting another one with it. After multiple strict controls to prevent this, we're disappointed to hear your tissues are folded improperly, Melo. We know how disappointing this is when you need Puffs fast to help a nose in need, and we'd like an opportunity to help with your purchase and send your report to Quality Assurance to review. When you can, give us a call at 1-800-777-8337, M-F, 9 AM - 6 PM EST, to discuss this further.

Oct 6, 2011
KLindner
5 out of 5 stars review

Puff is the softest tissue of all

I LOVE Puffs Plus with Lotion or Vick's. I have always gotten sinus infections that can last several days with a runny nose all day, every day. I used Kleenex as a child and would have a sore, cracked, and red nose after the first day. After I switched to Puffs Plus, I no longer get a raw and cracked nose. My nose is not even red! I always buy Puffs Plus, and give away my boxes to anyone around me who has a runny nose!

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
Jan 4, 2010
Maiden96
5 out of 5 stars review

The Best

As far as I am concerned there is no other tissue. Puffs Ultra is the ONLY tissue I buy for me and my family. They are soft and strong and hold up better then any other brand I am unfortunate to have to use when in someone else's home. I make sure I tell everyone that other brands might be cheaper, but not always, but Puffs Ultra is ALWAYS better.

Review from puffs.com
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Sep 12, 2009
bonbon
5 out of 5 stars review

need puffs to go

Where can I buy puffs ultra to go. The store I normally buy them no longer carries them I have looked at other stores and pharmacies and have not been able to find them. My husband and I carry them all the time. He has allergies and these tissues are bigger and better than the other brands. Please help!

Review from puffs.com
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Nov 14, 2010
Wren
4 out of 5 stars review

Puffs Ultra - ALLERGIES

Allergy Patients - These are the ones to use! Strong enough for all the woes and misery of the allergy season without leakage or break throughs when blowing your nose. Just hope they don't decide to add scent or aloe because I'm allergic to those. Wish they still had the individual tissue sheet boxes available in my local stores because folded together "pop up" tissues have to be pushed back into the box to avoid exposure to allergins such as dust, mold, pet dander; so I have to fish the "pop up" tissues out later. Also hard to divide between multiple rooms (I try to use whole box up before tissue deterioration sets in, thus triggering more allergy problems). Low "dust" level compared to other tissues.

Review from puffs.com
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Mar 1, 2010
Sillyrequirement
2 out of 5 stars review

Recent Changes to Puffs Extra Strength

The automatic pop-up is a pain and the lack of that feature was one of the reasons I've purchased this product since it came out. Secondly, and more distressing, the tissue is not as soft as it used to be. It is stiffer and rougher. If you had a good thing, why change it?

Review from puffs.com
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May 20, 2010
cnr5
3 out of 5 stars review

Puffs

I like the puffs brand for my nose. It is soft and comfronts when you have a really bad cold or allergies. I am very disppointed in the package of Puffs. I don't like the criss cross of the product. You use to stack them neatly in the box and they were easy to access and get some to put in you purse.

Review from puffs.com
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Dec 9, 2023
BillM
3 out of 5 stars review

Every box of small tissues is flawed

I am not exaggerating. When you are about 1/2 way through a small box, the next tissue is not protruding out of the box. You have to dig into the box to get the next tissue, which is usually only 1/2 of a tissue, and then after you use a couple more tissues, you get another 1/2 tissue. I just want Puffs to be aware of this.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
reply from Customer Care

Thank you for taking the taking to share your feedback with us, Bill. We’re so sorry that the tissue isn’t coming out of the carton opening as easily as expected and we understand how frustrating that can be! We have high standards for every part of our packaging process, but it is possible that when the bundle of tissue was being inserted into the carton it could have shifted slightly, causing the issue you’re experiencing with dispensing. As you continue dispensing tissues, it should become easier to pull them out smoothly. Once there’s a little more room in the carton it should allow the bundle to shift back where it should be for proper dispensing. We will certainly pass your concerns on to our product & packaging teams as well, but would appreciate it if you could give us a call at 1 (800) 777-8337 so that we can gather information for our Quality Team as well as try to make this right for you.

Feb 13, 2010
disapointed
2 out of 5 stars review

I am disapointed in the puffs right now. I buy the puffs plus and I get some with nothing on the sheets it feels like sandpaper. If I wanted sandpaper to use on my nose I would of bought sandpaper..... And have you seen that the box got bigger or has the sheets gotten smaller????? I like puff plus if it has lotion on the sheets....

Review from puffs.com
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May 17, 2023
ang25
1 out of 5 stars review

Puffs new tissues are scratchy and terrible

Puffs used to be my go-to brand. The tissues were the softest and most comfortable. Whatever they have done to the formula in the past couple of years has ruined them. They are scratchy - the ‘ultra soft' and the ones with lotion as well. I'm sure it was due to cost cutting, but I will only buy Kleenex now.

Review from puffs.com
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reply from Customer Care

Your skin should be smooth, with no irritation or discomfort, Ang. We're so sorry to learn you've not been satisfied with your recent purchases. Please know, our Quality Team has many checks in place, making sure every tissue makes it's way to your home in perfect condition. Please know, we truly hope you'll give us a call, and a chance to help. Our number is 1 (800) 777-3883, and we're available Mondays through Fridays, from 9 AM to 6 PM, EST.