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Member ratings & reviews for
Puffs Ultra Soft Facial Tissues (72 tissues/cube, 12 mega cubes)
3.9 out of 5 stars
stars1,693 ratings1,516 reviews
  1. 5 stars56% (950)
  2. 4 stars13% (215)
  3. 3 stars8% (135)
  4. 2 stars10% (166)
  5. 1 star13% (227)

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Showing 451-460 of 1,516 reviews
Mar 12, 2010
Bear
1 out of 5 stars review

Sorry but I am not happy with Puffs plus lotion. It is not soft like you say it is. Its just like all the other tissues on the market. I had surgery done on my nose & I want something soft which I have not found anything yet.

Review from puffs.com
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Oct 30, 2013
yosh
5 out of 5 stars review

I like the box design

Well, I really don't understand why people don't like the box designs, I LOVE them, it is part of the reason why I choose puffs too....I really think the boxes are cute, don't change the design

Review from puffs.com
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reply from CR

Thank you so much for voicing your opinion! We're so glad you like our design! Thanks for the support!!

Oct 8, 2012
Alberta
5 out of 5 stars review

Get a new package designer

Who in the world is designing your packages lately??? The colors are awful and the designs worse! Please get back to some colors and designs that will work with normal room colors.

Review from puffs.com
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Mar 18, 2024
KSlaz
3 out of 5 stars review

Packaging issue

I have gotten both sizes of facial tissue. Long box and square box. The ones with the plastic film sometimes don't pull the next tissue through so you have to go fishing for the next tissue which is very inconvenient when you have a really runny nose or are watching the beginning scene of UP. This has happened on multiple occasions so it isn't due to a certain run.

Review from puffs.com
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reply from Customer Care

Thank you for sharing with us. Our team is committed to ensuring our Puffs Tissue arrive to you in the best condition by performing rigorous quality tests on our Puffs products. The best way to get one tissue at a time is to pull the edge in one steady motion. One thing that can affect this is the humidity level of your room and tissue. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 777-8337.

Dec 16, 2011
kipkip
2 out of 5 stars review

What have you done with Puffs?

I have used Puffs for years after Kleenex became fleemsy and worthless for a gal who keeps tissues in every pocket to handle a drippy nose. Now, Puffs have changed. They are no longer strong. Puffs come out of my pocket in torn strips and bits of pieces. Help.

Review from puffs.com
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reply from Puffs Team

I am sorry to hear the Puffs are tearing. The changes we made were to make the sheets softer and more flexible. We would like to get some additional details from you. Please give us a call at (800) 777-8337.

Feb 2, 2017
SickInCambridge
5 out of 5 stars review

not cashmere, but close

I finally caught the cold that has been going around. Endless sneezing, coughing, nose-blowing. There is always a box of tissues in my home--whatever was on sale when I went to the store. This week, I deliberately stocked my place with Puffs Plus Lotion because lotion is better for a cold, right? Maybe not. My nose is feeling the pain of too much activity and when I grabbed yet another tissue this morning in a different room my nose thanked me. Felt cushiony, almost luxurious--like cashmere. So I checked the box: Puffs Ultra Soft & Strong. What?? Is the non-lotion tissue aka the Ultra Soft & Strong better than the "Plus Lotion"? I'd say so. My nose agrees. If Puffs would make a lotion-version of the US&S...wow. Meantime, I need Puffs Ultra Soft & Strong for my whole house!

Review from puffs.com
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Feb 3, 2010
hiakava
5 out of 5 stars review

Puffs vs other leading tissues

When I blow my nose, I don't want to see little bits of fine lint floating in the air around the tissue, like it does with some other leading tissues. I want my tissue to be as lint-free as possible. Puffs are as lint-free as tissues come! Whenever I have a choice of tissues, I choose Puffs. I even bring my own box of Puffs tissues to work, where free tissues are provided, but they are not Puffs quality tissues! Thanks, Puffs! Hiakava

Review from puffs.com
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Feb 26, 2010
mom23
1 out of 5 stars review

Disappointed

I ran out of tissue so went out to get some. Saw a 3 pack of Puffs Basic and grabbed it. I needed something soft because my nose is sore from blowing it. What a disappointment I got. I really thought it would be softer than my Kleenex, but I was wrong. It's scratcher than the Kleenex and now I'm stuck with 3 boxes. I'm sure I won't buy this brand again.

Review from puffs.com
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Jul 23, 2022
Cruella
1 out of 5 stars review

Absolute horrible product

Puffs used to be so soft so easy on your skin I don't know what they did to change the manufacturing process but this is like putting gravel on your face I will never buy any puffs again they have definitely changed drastically , back to Kleenex brand

Review from puffs.com
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reply from The Puffs Team

Every time you use a Puffs Ultra Soft, your skin should feel pampered and caressed, not like what you've described, Cruella. Our Safety Team assures us they're on hand at our factories, working with our Quality Team to make sure all tissues are only comfortable on your skin. Your satisfaction and safety are of the utmost importance; we hope you'll give us a call at 1 (800) 777-3883; we're answering calls all Mondays through Fridays, from 9 AM to 6 PM, EST.

Jun 15, 2010
Katy
1 out of 5 stars review

What have you done?

I used to think that there were no other tissues that could compare with Puffs. Not any more. The last couple of times I have bought them they were thin, scratchy, and cheap. The last regular size box I bought the tissues dont even come out correctly...they are all turned around different ways. The same for the upright box, you have to dig them out after about 1/2 way through. Why would you change something that was so good to begin with? I dont understand why if you have a superior product you dont just raise the price if you have to and keep it the same!! I will be trying some other brands in the future.

Review from puffs.com
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