We have used Puffs for years and since the box has been diminished and the texture degraded we will now switch to Kleenex. Just bought a box of Kleenex and they are much softer and much stronger than the Puffs. We will not use Puffs again unless they reverse their changes. We are not the only people noticing the difference. It appears the policy is "save a penny and cost a dollar".

The old boxes say up to three times stronger, now, no mention of that. Now the box only says "ultra soft." Your website now says twice as strong as... Guess I wont be buying your brand anymore. Not worth the additional price, I'll purchase another brand. Not happy with the new product.

For years, I've kept a box of advanced-strength Puffs (I think that was the original name - now Ultra?) in every room and in my car. A tissue that doesn't shred --- brilliant! I've also carried the travel pack, when I could find it in stores. I buy treated Puffs when I have a cold; they are great for soothing an abused nose. I don't care what color the box is! I'm much more interested in quality and price.

I thought perhaps it ws just me, but after reading many of the reviews of Puffs I can see that there are many of us that have noticed the reduction in the overall product, thinner and not as soft. We have tried going from the Basic to the Ultra, and don't see much difference other than the reduced amount (124) After many years of being a Puffs user, unless the product improves, I'll be looking for another Brand.

What's happened to the "soft and strong" lately? The tissues remind me of other brands which I haven't used in a long time because their tissues are extremely thin. I used to love Puffs because they could stand up to actual nose-blowing. With the new box design the tissue density is noticeably less. So sorry this has happened.

I LOVE PUFFS with or without lotion they are really great either way, they are soft, and when my children gets sick with a running nose they reach for puffs to blow their noses on, it doesnt hurt their noses like the other tissues does, WE LOVE PUFFS TISSUES PLEASE DONT STOP MAKES THEM THEY ARE THE BEST TISSUE AROUND!!!!!

For decades, Puffs have been the best available tissue. In the past several months, the quality has slipped to new lows. Ultra soft is no longer soft, but very thin and noticeably inferior. The box used to read strong and soft. Now it is neither. Sadly, I will have to try another brand, until you return production to the former soft tissue.

I absolutely love this brand and its tissues. I use it daily regardless of the weather. It's soft and does not leave any flaky residue on your face. It's also strong enough to withstand a couple of uses at a time. I highly recommend this brand if you are looking for a sturdy yet soft tissue to comfort you throughout the day!

Like several other reviewers have noted, the new cubes no longer fit into decorative boxes. The Puffs Folks must realize there has been a longstanding accessory industry with probably millions and millions of folks in the same situation. My dad had a cottage industry years ago making decorative, inlaid wood box covers. Now they're useless (but still gorgeous). It's a fact that it takes two hands to withdraw a single tissue unless the box is anchored in a heavier cover. Nothing like dangling a box of Puffs by a tissue when you're trying to get one quick, with your other hand busy holding back the sneeze! Please change the box size back the way it was. Respectfully - Signed, a Long Time Puff-Using Family.

I have never bought anything but Puffs for years.......nothing could compare. But lately, all I can find is a little rectangular box of Basics (which are horrible).....not the large rectangle box of Ultra Soft and Strong. Also, the purse size of Ultra Soft and Strong is no longer available. It is so disappointing that you have changed such a good product. I am now searching for another tissue supplier that will come close to what you used to produce. I just don't understand why give up something that was so good for such an inferior tissue. If you still make the large rectangular box of Ultra Soft and Strong, I would like to know where in Houston to find it. No grocers or drugstores seem to carry it any more......only the Basics.