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Member ratings & reviews for
Puffs Ultra Soft Facial Tissues (72 tissues/cube, 12 mega cubes)
3.9 out of 5 stars
stars1,693 ratings1,516 reviews
  1. 5 stars56% (950)
  2. 4 stars13% (215)
  3. 3 stars8% (135)
  4. 2 stars10% (166)
  5. 1 star13% (227)

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Showing 331-340 of 1,516 reviews
Aug 26, 2009
TissueFamily
5 out of 5 stars review

Bring Back Puffs Ultra To Go Packs

Our family of five allergy sufferers love Puffs Ultra To Go packs. I have searched in many stores to buy the six pack of tissues without success. One store manager of a large chain said they did not control what the buyers send to the store. Can I purchase the Puffs To Go packages on line? We were forced to purchase Kleenex brand purse size packs last week and they don't come close to the quality of our Puffs. Help!!

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
May 12, 2017
mmu2k
5 out of 5 stars review

Withstands the washing machine!!!!

With allergy season starting I have had a few bad days already. Recently I must have had some in a hoodie I was wearing and forgot to check pockets when I put them in the wash. Upon opening the dryer I found a few fragments of tissue and thought to myself "Oh great I am going to be cleaning up tissues for days" Must to my surprise 80% of the tissues remained unharmed and were still soft as ever. I will definitely be continuing my use of Puffs Ultra Soft & Strong!

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
Oct 7, 2017
Mary95
1 out of 5 stars review

put in the box wrong

My 95 year old mother-in-law buys these all the time, the last ones she bought were fine for about 10 tissues but then they were put in the box wrong and would not come out. She opened another box and it was the same way. she can not use them so thats at least two boxes , she hasn't opened the other two yet, that she can not use.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
reply from Response from Puffs

Oh no! Thanks for letting us know about this. When your nose is in need, you need to be able to get to your Puffs! We will get a full report to our Quality team about this, and we'd like to make it up to your mother-in-law. When you have a moment, just give us a call at (800) 777-8337, and we'll be happy to help out.

Apr 22, 2011
Grammy8
5 out of 5 stars review

Puffs To Go Ultra's

I fell in love with your Ultra's To Go, I have always been a Kleenex user/buyer, until I found these gems. I liked the 12 pack of 21.3cmX20.8cm. I was ready to kiss the Kleenex goodbye, but then someone in your company decided that the buying public does not know what they want/need. I can no longer find them, so guess what I am going back to Kleenex. Good Luck next time.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
Aug 27, 2011
azjayhawk
5 out of 5 stars review

The Best tissue

I absolutely Love PUFFS, and buy no others even if the box is prettier or more decorative. The reason I love puffs so much is that, these tissues will hold up in the washing machine.. Yes there's always a tissue buried deep in the pocket in someone's jeans, that you did not retrieve prior to laundering. Ever opened up you washer to a white mess of mutilated tissue paper? Puffs does not do this, they've even come out of the dryer in one piece, to where one could probably reuse it again? Though that would be between you & your Puff!! I do miss the Puffs on the go package that has been discontinued, this package made for easy access, the Puffs on the Go now, is OK, but I'm not a fan of the packaging. Please continue to keeping the product soft & durable.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
Apr 28, 2009
Badbatch
1 out of 5 stars review

One Bad Apple

I have used Puffs forever and will not buy any other brand. But my recent purchase of a box of Ultra must have come from a stock where something bad happened. The tissues are not soft, in fact they're hard and scratchy. And they have the odor of plastic when you put them to your nose. I think this was just one bad batch and wonder how many other people got hold of a box from this pallet. I will definately return them to the store for refund.

Review from puffs.com
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Dec 21, 2011
Trudy
1 out of 5 stars review

I have used Puffs ultra soft and strong for so many years, I'cant even remember how long now. Since you just changed the box, (fall of 2011) the tissue is a lot smaler, thinner, and not as soft as it used to be. I am very disapointed that you have changed the tissue and I will have to look for other tissue that is the nice soft, thick kind you used to sell.

Review from puffs.com
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Sep 3, 2020
Mac04
2 out of 5 stars review

This product has changed. No longer soft.

This product has changed. I used to use puffs exclusively because I thought they were the softest tissue available. In recent years, I've begun to think they're not as soft as they used to be but I continue to purchase them. I have two boxes in my home currently and halfway into the box it seems like the tissue changed. They are so rough it feels like I'm using a paper towel. Unfortunately I will no longer be a loyal purchaser of puffs. I was wondering if other people feel the same.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
reply from The Puffs Team

Your loyalty is so appreciated, and we always want you to get the great Puffs quality you expect and deserve. We'd like a chance to learn more so we can help. When you have a moment, please give us a call at (800) 777-8337, and our team will be happy to further assist with this.

Jan 1, 2023
Bill498
2 out of 5 stars review

Where is the quality control?

What is happening to your tissues? We have been a long time user of this product but over the last several boxes, we have come across tissues that are smaller than others. It feels like you are cutting corners to save a penny. Please fix it or I'm moving to a different brand. I have pictures if you need to see them.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
reply from Puffs Team

With the many quality checks we have in place you should always get the very best from your Puffs, so we're sorry to hear that hasn't been the case recently. We'd like to get a bit more information about your experience to help, as well as share this with our Quality Team, so when you have some time please reach out to us at (800) 777-8337.

Jan 19, 2010
BigLou
5 out of 5 stars review

Packaging

I too have used Puffs Ultra for many, many years because they are so soft and strong. It is the only tissue I have bought for 30 years. But I am having trouble finding the regular size box now. I much prefer the box with the stacked tissues instead of the small box where they pop up. Please bring back the old box!

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874