I purchased the Puffs Ultra Strong and Soft from a Bulk Store. Without fail every box after only pulling out a few sheets from the box, the rest collapse and hard to get to over and over again. It appears there are far fewer sheets in the same larger size original box. Very frustrating as I buy other brands and this never happens. Will avoid Puffs brand in the future.

I logged onto this website to see if there was any news on a change to the PUFFS product. Then I saw other reviews that confirms people are noticing a change. I have found that my old PUFFS BASIC in the rectangular pop-up boxes are much softer than my newly purchased Ultra Soft & Strong. I never expected that, but I am obviously not the only one to notice the lesser quality.

We are long-time users of Extra Strength Puffs (over 20 years). On a recent shopping trip we noticed that the cost had doubled and was no longer affordable, so we tried the new Puffs Basic. These tissues are comparable to store brand/generic and are not worth the money. I find myself in an awkward position of having to try another brand to find a balance of quality and affordability.

I've used Puffs for decades. The quality has declined. Often there is only a single ply tissue, or one half folded, but every box purchased in recent months always has a small folded stack at the bottom. WHAT THE HECK IS UP WITH THAT? At first I thought it was a fluke, but then it kept happening with every...single...box. I'm switching to another brand until you prove those issues are fixed.

As long time users of Puffs, we are baffled as to the market research that went into this product rollout. The larger box is too big! It doesn't fit under the decorative covers in our bathrooms. It is difficult to get the first dozen or so tissues out of the box. It uses more nightstand real estate. It is more difficult to place in both of our vehicles. It is more difficult to store in our linen closet. PLEASE DON'T let this product manager touch any other product! We are actively looking at alternative products in more practical containers.

I have looked everywhere for the Puffs To Go, I have used them for many years but the new packaging is not exceptable. They are harder to open, harder to get out and smaller in size than the old Puffs To Go. If this is the "newer and improved" I will have to change after all these years. Please bring the old packaging back!

I didn't like the tissue out the top. It didn't start working properly till I was halfway through the box.

Originally I thought 12 boxes would be too many but this cold/flu/COVID crud has proved me wrong. Soft tissues are a must.

So happy Sam's is carrying the cube Puffs. I don't like kleenex brand, so now I can get my favorite here for less.

My go to for tissues! It's soft and doesn't leave my nose dry! They are perfect for winter and seasonal allergies. Would definitely recommend!!