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TT PREMIER 2017 PC TURBO TAX DIGITAL DL

TT seems to do the job correctly. It has a few bugs, but my return is pretty complicated

OK, but A little buggy

turbotax.intuit.com

Mary S (6830) went above & beyond to help me file A+

Mary S made me a customer for life

Very organized and thorough way of doing taxes.

Straightforward Every Year Since 2005

Great Product!

Works great and I can prepare my taxes in the comfort of my own home

In the past it was easy to enter my rental property expenses. I couldn't find them this year.

Last minute tax form

Each year I learn more about keeping records and being prepared to use your product

Efficiency

happy with turbotax last 20 years

Intuit 2016 Premier

I paid almost as much to have HR Block do my taxes. I think I'll just go to the library next year.

So-So

I don't think TurboTax is a class act. A couple examples:
* TurboTax does not automatically figure out if my CA state tax refund is taxable. I paid AMT last year AND used TurboTax '16 and yet TurboTax '17 makes you figure this out for yourself by going back to last year's TurboTax and grinding through it laboriously. What don't you guys understand about software that you can't automate that process and make it invisible to the user?
* At the very last stage in filing my return, TurboTax would NOT let me file because my employer put $1900+ towards CA-SDI. The limit for CA-SDI is $998. Why is this flagged at the very last step AFTER going through all the check routines??? I checked my W2 and sure enough, my employer got it wrong. So why am I blocked from filing an accurate return that reflects my actual W2??? I figured out a way to finesse this rediculous problem, but it was 20 minutes of thrash before I got there. Thank you TurboTax may I have another.
* There are numerous other clunky aspects to TurboTax. It is anything but slick.

Seriously, do you guys talk to your customers?

Not world class software

Please don't keep asking do you want learn about updates to the tax law. Ask it once when the return is first started and then skip it each time the return is opened. And for goodness sake, don't ask the user to confirm the fact that they don't want it. IT'S A NO BRAINER. Why annoy the user?

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