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TT PREMIER 2017 PC TURBO TAX DIGITAL DL

I've used Turbo Tax for many years and it hasn't let me down yet!

Love Turbo Tax

turbotax.intuit.com

I can get answers quickly from Turbo Tax when I need them!

Love the process

I have used TT for many years and the process has always been very easy to follow.

Very easy

Step by step guides are easy to follow; love the import features.

2017 Tax Year

Awasome

Have used Turbo Tax since 2012 and it has been and continues to be a great product

Great as Usual

easy language for those who don't know technical terms

Very good

First time on my own and this was a very easy to follow process!

Easy Process

Did the job quickly. Handled investment income and sales properly.

Taxes done

Easy use. Great explanations. Highly recommend

Simple to Use

I don't think TurboTax is a class act. A couple examples:
* TurboTax does not automatically figure out if my CA state tax refund is taxable. I paid AMT last year AND used TurboTax '16 and yet TurboTax '17 makes you figure this out for yourself by going back to last year's TurboTax and grinding through it laboriously. What don't you guys understand about software that you can't automate that process and make it invisible to the user?
* At the very last stage in filing my return, TurboTax would NOT let me file because my employer put $1900+ towards CA-SDI. The limit for CA-SDI is $998. Why is this flagged at the very last step AFTER going through all the check routines??? I checked my W2 and sure enough, my employer got it wrong. So why am I blocked from filing an accurate return that reflects my actual W2??? I figured out a way to finesse this rediculous problem, but it was 20 minutes of thrash before I got there. Thank you TurboTax may I have another.
* There are numerous other clunky aspects to TurboTax. It is anything but slick.

Seriously, do you guys talk to your customers?

Not world class software

Please don't keep asking do you want learn about updates to the tax law. Ask it once when the return is first started and then skip it each time the return is opened. And for goodness sake, don't ask the user to confirm the fact that they don't want it. IT'S A NO BRAINER. Why annoy the user?

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