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TT PREMIER 2017 PC TURBO TAX DIGITAL DL

easy to use

turbotax.intuit.com

thank for the help, I'm eighty

I have used TurboTax since 2010 and have had no problems with the program, filing or the IRS.

Reliable

Covered all the info in an efficient and logical manner

Done in a day

Turbo tax has taken hours off of my tax return. It is accurate and maximizes my refund fairly

always makes it fast and easy

Error # 2502 every time. Made for agravating experiences.

Poor help

Turbo Tax is easy to use, easy to fix a mistake, easy to file!

unexpected surprise refund

I have been using the software since 2000; It has been always very good.

Quality

you still have not fixed the GA efile if you take credit for another state income tax paid

Georgia E file

Using it for 10 years, awesome experience!!!!

Awesome Software

I don't think TurboTax is a class act. A couple examples:
* TurboTax does not automatically figure out if my CA state tax refund is taxable. I paid AMT last year AND used TurboTax '16 and yet TurboTax '17 makes you figure this out for yourself by going back to last year's TurboTax and grinding through it laboriously. What don't you guys understand about software that you can't automate that process and make it invisible to the user?
* At the very last stage in filing my return, TurboTax would NOT let me file because my employer put $1900+ towards CA-SDI. The limit for CA-SDI is $998. Why is this flagged at the very last step AFTER going through all the check routines??? I checked my W2 and sure enough, my employer got it wrong. So why am I blocked from filing an accurate return that reflects my actual W2??? I figured out a way to finesse this rediculous problem, but it was 20 minutes of thrash before I got there. Thank you TurboTax may I have another.
* There are numerous other clunky aspects to TurboTax. It is anything but slick.

Seriously, do you guys talk to your customers?

Not world class software

Please don't keep asking do you want learn about updates to the tax law. Ask it once when the return is first started and then skip it each time the return is opened. And for goodness sake, don't ask the user to confirm the fact that they don't want it. IT'S A NO BRAINER. Why annoy the user?

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