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TT PREMIER 2017 PC TURBO TAX DIGITAL DL

Have been using since 2007. Only way I'll file.

Love TT

turbotax.intuit.com

Asked pertinent questions with great guidance !

Detailed Express Refund

Tax Returns

I love the feature which is "Audit Risk Results".

Cool Audit Risk Results Indicator

Easy. Great. Turned a two day process into an afternoon. Whew. Impressed at details and great help.

Easy

on final review needed to go back and provide State Codes for ALL tax exempt bonds

Great download feature for Investments

Turbo tax is a great tool to prepare your refund.

Great refund

Used every year since MacInTax in 1985! Never fails me. Never audited.

Always Wins

Been using Turbo Tax 18 years -- easy step by step process.

Twin Turbo!

Instruction very ease to follow, no confusion at all. A much better version than previous years.

I don't think TurboTax is a class act. A couple examples:
* TurboTax does not automatically figure out if my CA state tax refund is taxable. I paid AMT last year AND used TurboTax '16 and yet TurboTax '17 makes you figure this out for yourself by going back to last year's TurboTax and grinding through it laboriously. What don't you guys understand about software that you can't automate that process and make it invisible to the user?
* At the very last stage in filing my return, TurboTax would NOT let me file because my employer put $1900+ towards CA-SDI. The limit for CA-SDI is $998. Why is this flagged at the very last step AFTER going through all the check routines??? I checked my W2 and sure enough, my employer got it wrong. So why am I blocked from filing an accurate return that reflects my actual W2??? I figured out a way to finesse this rediculous problem, but it was 20 minutes of thrash before I got there. Thank you TurboTax may I have another.
* There are numerous other clunky aspects to TurboTax. It is anything but slick.

Seriously, do you guys talk to your customers?

Not world class software

Please don't keep asking do you want learn about updates to the tax law. Ask it once when the return is first started and then skip it each time the return is opened. And for goodness sake, don't ask the user to confirm the fact that they don't want it. IT'S A NO BRAINER. Why annoy the user?

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