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TT PREMIER 2017 PC TURBO TAX DIGITAL DL

Look Forward to TurboTax Every Year

turbotax.intuit.com

TurboTax made the filing process easy to understand. I filed my taxes with ease. Thanks.

Smooth Filing Process

awful service. error after error trying to file electronically. will never use them again.

TurboTax Premier for the past 3 yrs!TT Basic 10 yr

Awesome Service

Real easy just answer the questions, double checks everything. final review, you can't go wrong.

Easy Peasy

It took a long time and required several versions to get all the updates after purchase.

simple

I have used turbo tax fo10 years. this is the worst ever.

worst results ever

Turned out it was a state income tax payment made in January for capital gain in prior year.

State Income Tax You Paid

Extremely easy to follow and complete. Been using it for many years.

EZZZY! FAST! ACCURATE!

FILING MADE SIMPLE ESPECIALLY WITH COMPANY STOCK OPTIONS AND RSU'S

SIMPLE

I don't think TurboTax is a class act. A couple examples:
* TurboTax does not automatically figure out if my CA state tax refund is taxable. I paid AMT last year AND used TurboTax '16 and yet TurboTax '17 makes you figure this out for yourself by going back to last year's TurboTax and grinding through it laboriously. What don't you guys understand about software that you can't automate that process and make it invisible to the user?
* At the very last stage in filing my return, TurboTax would NOT let me file because my employer put $1900+ towards CA-SDI. The limit for CA-SDI is $998. Why is this flagged at the very last step AFTER going through all the check routines??? I checked my W2 and sure enough, my employer got it wrong. So why am I blocked from filing an accurate return that reflects my actual W2??? I figured out a way to finesse this rediculous problem, but it was 20 minutes of thrash before I got there. Thank you TurboTax may I have another.
* There are numerous other clunky aspects to TurboTax. It is anything but slick.

Seriously, do you guys talk to your customers?

Not world class software

Please don't keep asking do you want learn about updates to the tax law. Ask it once when the return is first started and then skip it each time the return is opened. And for goodness sake, don't ask the user to confirm the fact that they don't want it. IT'S A NO BRAINER. Why annoy the user?

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