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Member ratings & reviews for
KLEENEX ULTRA UPRIGHT 12PK
4.5 out of 5 stars
stars2,288 ratings2,281 reviews
  1. 5 stars75% (1,711)
  2. 4 stars13% (305)
  3. 3 stars4% (97)
  4. 2 stars2% (56)
  5. 1 star5% (119)

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Showing 1,421-1,430 of 2,281 reviews
Dec 27, 2018
guyneedsnormal
2 out of 5 stars review

Embarrassing fluff on your lip

I accidentally bought ultra soft tissues instead of good old regular tissues. What a mistake. Every time I wipe my nose I end up with white fluff on my upper lip, so I pretty much have to find a reflective surface to clean my face afterwards. I'll give away the rest of the boxes and go find some regular style.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand Team

We appreciate your loyalty to Kleenex tissues. Our 3-ply Kleenex Ultra Soft tissues should not only be ultra soft they should also be ultra strong. Nobody wants little particles left behind. Since your experience isn’t typical we would like to learn more about your experience and help make this right. Please take a minute and connect with us online at https://www.kleenex.com/en-us/contact-us or by phone at 1-800-553-3639 (Monday through Friday 7:30 a.m. – 7:00 p.m.). We hope to hear from you soon

Aug 7, 2022
Joyce
1 out of 5 stars review

New Commercial

I agree with the two other comments. This new commercial is disgusting and has no taste. For a long standing product and company your marketing team has reached the low of all lows. I will not buy your products unless you get rid of this gross commercial.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Apr 26, 2016
Evolutionofj
5 out of 5 stars review

Plastic box err.. bag? What happened to it?

A couple months ago a bought a three pack of Kleenex and was impressed with the plastic box/bag they came in. I put them in the glove box, gym bag, desk drawer, etc. and didn't have to worry about it breaking. I went to buy more and can't find them anywhere :( if this was an experiment.. The answer is YES we loved it, please bring them back.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

Thank you for your feedback. Please see this link to view all of our styles: https://kleenex.com/products/facialtissues. Thanks!

Oct 4, 2016
Colleen
3 out of 5 stars review

Why do the new designed boxes no longer have box tops for education on them? And although the new designs are not nearly as bad as the previous ones, does it not occur to you that many people still decorate in a traditional or Colonial style and that money of your recent designs in the ultra soft fit with this? I literally hide the boxes around the house..

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex

Thanks for reaching out to us, Colleen. Since joining the Box Tops for Education program in 2006, several Kimberly-Clark products have featured Box Tops coupons. KLEENEX tissue is committed to offering households with school-age children an opportunity to earn cash for their child's school through the Box Tops for Education Program. You can find Box Tops featured on larger-size KLEENEX facial tissue cartons and multi-packs which are typically purchased with back-to-school supplies. We hope this helps and thank you for choosing Kleenex.

Mar 11, 2022
Not pleased
2 out of 5 stars review

Why are they scented

I have bought Kleenex tissues for over 50 years and have never gotten ones that are scented. Why are you putting scents in them. We don't like the scents. I have looked at the boxes and no where does it say they are scented. I don't want to buy scented again. How is the box different so I can tell if it is scented or not.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kimberly Clark

We're sad to hear this, because we can assure you that this is not what we'd expect, as all of our products are fragrance-free. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, & sell our products to prevent this type of occurrence. Feel free to reach out to us at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us when you have a chance so that we can try to help. Thank you.

Mar 3, 2021
Splendakatmom
3 out of 5 stars review

Enjoy the softness; miss the vaporun brand

All boxes I have opened lately aren't co figured for easy removal of the first tissue as they were in days of old. I have shredded the first three or four tissues just trying to get the first one out of the box. That's a waste I don't like paying for.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

We want to make sure you have a great Kleenex Brand product and experience. Please consider sharing more details about this with our team at 1-800-553-3639 (weekdays, 8 am - 5 pm CT). Thank you.

Dec 6, 2021
Marko
1 out of 5 stars review

Terrible Holiday Package

[This review was collected as part of a promotion.] I ordered the Special Winter design mixed package of 12 boxes. The outside wrapper showed 4 different design styles. Unfortunately the package I received had only 4 boxes that resembled a winter or holiday scene ( had a Christmas tree ) on the box. Very upset I paid the extra money for Kleenex without any winter design.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
Sep 10, 2021
Lookingback
1 out of 5 stars review

Changed the product and now it's not good!

I have bought Kleenex Ultra Soft tissues for years. They used to be called Ultra Soft Doux. The quality was excellent, but like everything else, they have to mess with perfection. The newly revised Ultra Soft are just plain awful! First, the soft sheen that made them stronger than toilet tissue, is now rougher and no smoothness to the feel. They tear easily, especially trying to get them out of the box. They don't come out smoothly because of the roughness now. They don't feel nice against your skin like before, so I will not buy them again. I have found a store brand that is cheaper and very comparable to what they are now. Why would I pay the raised price for a lesser product than what they produced before? Plus, they have begun bundling them, so you are forced to buy more than one box. They no longer sell (not that I can find) any that are sold as a single box. Some of us don't have room for more boxes in our cupboards! Very disappointed that they would mess with a great product and make it way worse, for an increased price.

Review from kleenex.com
Helpful?1K4ZDTQNSV2815318218436
reply from Kleenex Brand

Thanks for being a fan of ours. We're sad to hear about this though, because we haven't made any recent changes to our facial tissues. When you have a minute, feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.

Jul 23, 2014
CJS321
3 out of 5 stars review

Removing one star for ugliness

I like an unscented, soft tissue that doesn't fall apart, and these do the job. That said, these latest weird blue, rust and grey boxes--with patterns that are either super-busy or look like chicken wire--are the ugliest I've seen in years (the floral ones that are still pictured have not been included in the last two shipments). I hope they find another 'designer' for the next group of patterns. In the meantime, I will be looking for another tissue that is not in an ugly box. Recommending for the tissues only--as for the 'decorative' packaging, proceed at your own peril.

Review from walmart.com
Helpful?1K4ZDTQNSV2815318218436
Mar 2, 2020
jessical273
5 out of 5 stars review

Very soft. Great price. I love the designs on the box. Doesnt make your nose all red or dried out if you use a lot of them. They are thick so no need to worry about the tissue ripping or having your finger poke through. I recommend for those that use tissues

Review from influenster.com
Helpful?1K4ZDTQNSV2815318218436