I bought some neck pillows in hopes of getting a better nights sleep and instead I got a chemical infused package of pillows. I have aired it out for over a week and the smell persists. I have attempted to return it only to be a huge hassle and first am told I am not able to return it-when I have not even had the chance to use the pillows due to the smell alone! On top of the huge hassle I am expected to pay for shipping to return their toxic fumed infused pillows. I will NEVER be shopping this brand again. There is a lot of false advertisement and seemingly the company does not care about losing customers.

I've owned my Flex Elite for over a year now. I can feel total support even though my mattress is soft. I'm a side sleeper but I no longer have shoulder pressure. I use to have neck pain but that's a thing from the past for me now. my only regret is not making my purchase sooner. I love this investment I've made in my health. I highly recommend this product :-)

[This review was collected as part of a promotion.] This is our first Tempur-pedic purchase, and although we have had the mattress for only one month, it is not giving me the improved rest that I hoped for. The mattress it's self seems extremely firm. And although I realize it will soften in time, I am not fully convinced that the price of this mattress is worth it just yet.

[This review was collected as part of a promotion.] Not happy with the purchase. 90 days out and I contacted rep regarding issues, did the song and dance to have it problem resolved and basically the CSR rep stated that I was at fault for the purchase decision and that there was nothing that they could do. I pulled my 12 yr old Sleep Number out of storage and my wife and I are currently using it until we decide what direction to go. It a complete shame when your spouse has a good nights sleep at a Marriott Hotel than rather at home. I would give a negative review and rating but your system only allows for me to give a star. I would actually give it a Negative 2 stars on this purchase.

[This review was collected as part of a promotion.] After trying an online mattress from another company that reviewers touted was as good as Temper-pedic and being dissatisfied with it because me and my husbands back were sore. We finally broke down and bought the temper-pedic and we are so glad we did!! Our backs are no longer sore. We also purchased the adjustable platform and love that as well. Well worth the money spent!!

The only thing we didn't like about this mattress, is the price. We absolutely love this mattress! So comfortable. We had the very first temper pedic first and loved it, and this one, we tried them all, was the closest to it! It conforms to our shapes and sinks us into sleep! Love it! Hard to leave it in the morning......

I do not know which mattress model we have. We've had this mattress for about 15 years ... love, love, love it! Extreme comfort and support for my back ailments. I only wish we could take it with us when traveling. We also wish the cover had the more modern zip top for removal.

My husband and I used to sleep on a firm mattress. We added a 4 inch memory foam topper and it lasted us a while longer. However, I am a side sleeper and my fingers were starting to go numb during the night. Also, my hips and shoulders were starting to ache. Our bodies told us it was time to get a new mattress! We decided to give Tempur-Pedic a try for the first time and we are so glad we did! My fingers no longer go numb and my hips don't hurt. My shoulder pain is still slightly there, however, it is greatly relieved! We went with the adjustable base because my husband has terrible heart burn, reflux and snoring. On spaghetti nights, he has his head tilted and is actually able to sleep better without having reflux all night. When he is snoring and won't stop, I get his remote and raise the head of his bed. It may take a few times to get the right height, but he stops!!!!! We love our Tempur-Pedic Flex Elite and would highly recommend it to anyone looking for a better, more restful sleep! The only thing I would say is a negative is that,when you use the mattress protector, the mattress feels much firmer than without it. The protector does have stretch to it, however, for some reason it is still firmer feeling.

The outer covering fabric pulls the mattress cover in one direction. I actually attached fabric stays to a large towel under the extremely heavy mattress to the mattress cover and that did not work. The mattress has to be over 200 lbs an do continually have to lift it is difficult for a 200 lb fit man let alone a woman like my wife

Seems like a good all around mattress. Softness of top level likely not for stomach sleepers, but seems to accommodate other positions well as deeper coil support maintains proper body alignment. Have had no issues with heat and I sleep hot. Offgassing for this model is much less noticeable than other brands. Foam rebounds quickly, allowing for fairly easy repositioning while still minimizing motion transfer if you sleep with a partner. Time will tell on durability, but given weight and hybrid support, should hold up well. Took a week or so for me to adjust coming from pillow top coil mattress, but I seem to be sleeping more comfortably as time goes. Only thing giving me pause is cost.