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Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,843 ratings5,818 reviews
  1. 5 stars76% (4,422)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
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Showing 851-860 of 5,818 reviews
Mar 22, 2014
allan
3 out of 5 stars review

smaller roll same price

Charmin has reduced its roll size by 1/2 an inch an 11% reduction in size with no comparable price reduction. Great for P&G's bottom line,but not for the consumer.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from CR

We’re sorry that you aren’t happy with our TP! While the roll is slightly shorter, we also invested in the product to bring you a better bathroom experience. We know cost is important and strive to provide you a great TP at a better value. We’d love to chat with you more about this – would you mind reaching out to us at 1-800-777-1410 9AM-6PM Mon-Fri? Thanks so much!

Nov 28, 2016
catchersmitt
1 out of 5 stars review

Rolls are 5/8" more narrow!

To have made the rolls approx. 5/8" smaller in width is a very poor move. There isn't a value when you narrow product. I could care less about how many sheets there are per roll, just don't mess with the normal width.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 26, 2014
PCSupportpro
1 out of 5 stars review

narrower roll doesn't tear off as well

We have been buying the mega rolls for years and were perfectly happy UNTIL the roll width was reduced AND the perforation isn't as good making the TP hard to tear off without spinning the roll. Hello? What is good about this?

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Dec 8, 2014
User45
5 out of 5 stars review

Nothing Better

I Love my Charmin Ultra. If my store does not have it I go to another store until I can find it. Its the softest brand you can and there is Nothing Better.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jun 13, 2014
Anonymous
1 out of 5 stars review

Smaller squares

Unless Charmin returns to their original tissue size I will be buying someone else's product. The squares are so small now they are barely usable. Use to be a 5 Star

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Apr 13, 2014
vbljt57
4 out of 5 stars review

size of rolls

I am so unhappy with the company that you took away the width of the roll It moves all over the toilet paper roll and you have to use more I'm thinking about changing brands please get the width back in the rolls

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from CM

We’re sorry that you aren’t happy with our TP! While the roll is slightly shorter, we also invested in the product to bring you a better bathroom experience. We’d love to chat with you more about this – would you mind reaching out to us at 1-800-777-1410 9AM-6PM Mon-Fri? Thanks so much!

Jan 21, 2014
Yoda
1 out of 5 stars review

Not happy

We have used ultra soft for a couple of years now . Was happy with product by the last package we bought you have cut the width down in your effort to cut costs with this Very unhappy will go to competitor.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jun 16, 2014
Sylvia
5 out of 5 stars review

Excellent Product!

Charmin Toilet Paper is all that I use! It is all that my family used while I grew up even. It is nice and soft and is a very reasonable price. Thank you, makers of Charmin for always promoting quality in your products!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Sep 4, 2014
Heather
1 out of 5 stars review

Smaller Role Size

I have been a Charmin Ultra Soft user for at least 12 years and because of the change to a smaller role size, this is the first time that I have ever thought of looking at different options. Frustrating!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Aug 18, 2020
Kami
5 out of 5 stars review

No Perforations

We recently bought a huge package of the Ultra Soft and none of the rolls have perforations?? Never had this happen before but wanted to make you aware of it!!!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450