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Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,842 ratings5,817 reviews
  1. 5 stars76% (4,421)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
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Showing 631-640 of 5,817 reviews
Aug 22, 2021
tg33
5 out of 5 stars review

Was the best TP out there

Recently, they changed the end of the sheets to be a nice wave. Very pretty but they reduced the thickness of the sheets at same time. 8/20/21

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jun 18, 2016
3boysmama
3 out of 5 stars review

Verified Purchase

Too big for any of our holders

These rolls are too big for our built in toilet paper holders, but other than that... It's soft toilet paper.

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
Apr 12, 2014
Daytime
1 out of 5 stars review

Smaller rolls

Our family has been using Charmin for over 30 years and since you have made the rolls smaller, I will be buying another brand.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Nov 25, 2018
Urania60
5 out of 5 stars review

Love the scalloped edges!

I love the texture of this product, and that it is soft and strong. The scalloped edges of each sheet make me feel like I am in an expensive hotel!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Feb 12, 2014
loveonlineshopping2014
5 out of 5 stars review

Verified Purchase

Great online buy

Same product I purchase from the store. Cost was slightly cheaper and I able to use the convenience of shopping online.

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
Mar 3, 2014
ruff
1 out of 5 stars review

very poor

this product has changed its not as soft and the rolls are smaller you have lost a family of customers

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Apr 13, 2014
Catari
2 out of 5 stars review

Charmin Ultra Sofr Toilet Tissue

The width has been shortened AND the sheets are SMALLER. I can't believe this. Would rather have paid 4 cents more a roll. This is unsatisfactory.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Apr 15, 2014
Bogieone
2 out of 5 stars review

So sad

I have always used Charmin but since you made it smaller, I have switched to another brand. So very disappointed in your decision to do this.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
May 8, 2025
TheAK
5 out of 5 stars review

Great Memories

I was playing basketball and my friend Emmett was playing with me. I had flashbacks to when I used this product, great memories. How my friend Emmett is soft as Charmin Ultra Soft.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Apr 15, 2025
GC 74
3 out of 5 stars review

Terrible rolls

I bought the 9 roll pack and out of the 9 rolls, only one of the rolls was normal! Towards the end of the roll the paper was all zig zagged and fell off the roll. A rip off for the cost of this item. Always have been a Charmin user, but no more!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Charmin. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 777-1410.