Recently, they changed the end of the sheets to be a nice wave. Very pretty but they reduced the thickness of the sheets at same time. 8/20/21

These rolls are too big for our built in toilet paper holders, but other than that... It's soft toilet paper.

Our family has been using Charmin for over 30 years and since you have made the rolls smaller, I will be buying another brand.

I love the texture of this product, and that it is soft and strong. The scalloped edges of each sheet make me feel like I am in an expensive hotel!

Same product I purchase from the store. Cost was slightly cheaper and I able to use the convenience of shopping online.

this product has changed its not as soft and the rolls are smaller you have lost a family of customers

The width has been shortened AND the sheets are SMALLER. I can't believe this. Would rather have paid 4 cents more a roll. This is unsatisfactory.

I have always used Charmin but since you made it smaller, I have switched to another brand. So very disappointed in your decision to do this.

I was playing basketball and my friend Emmett was playing with me. I had flashbacks to when I used this product, great memories. How my friend Emmett is soft as Charmin Ultra Soft.

I bought the 9 roll pack and out of the 9 rolls, only one of the rolls was normal! Towards the end of the roll the paper was all zig zagged and fell off the roll. A rip off for the cost of this item. Always have been a Charmin user, but no more!