Skip to Main Content
Sams Club
Sams Club
Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,842 ratings5,817 reviews
  1. 5 stars76% (4,421)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
Write a review

Customer photos

  • +30 images
Sort by |
Showing 611-620 of 5,817 reviews
Aug 7, 2016
Richard
4 out of 5 stars review

Verified Purchase

Have used product for a long time

Satisfied

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
Oct 31, 2016
Mom01
3 out of 5 stars review

Verified Purchase

Charmin

It was OK

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
Feb 20, 2018
soxnut
1 out of 5 stars review

these mega ultra soft rolls have changed!!

we have been buying ultra-soft mega rolls for years. we have dealt with the shrinking rolls to the point they look foolish on the roller. from 4.25 inches wide to 4 inches wide to 3.92 inches wide. now the sheets are thinner-- to the point i thought they had gone from 2-ply to single ply. they still say 2-ply but fingers go through them regularly and they are so thin they don't tear at the perforations but wherever they feel like tearing. very disappointed -- testing Quilted Northern and Kroger Home brand while i continue finishing up the Charmin I have. May check back occasionally with a promotional priced 6-pack to see if you have returned to the product we have all grown accustomed to.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from The Charmin Team

We value your loyalty so much and we always want you to have the best possible TP experience. We do want to let you know that all of our Charmin products are made using the highest quality standards and we check the quality of our products many times during the manufacturing process. We want you to receive Charmin in its best possible condition; however, there is still a possibility that the product may not be up to standard. Please give us a call at (800) 777-1410 so we can get you back to the trusted Charmin that will continue having your back.

Feb 1, 2014
Charmane
1 out of 5 stars review

Paper Quality has gone down!

Our household have been a loyal Charmin Ultra user since forever due to the softness of their paper but pretty much disappointed with the recent quality changed. They're not as soft as they used to be. Add me to list of people that will be switching brand.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jul 16, 2020
Tee01
5 out of 5 stars review

Product works great for RV's

With concerns about keeping our RV septic system safe, my husband and I decided to do a test of how quickly the paper dissolves. We used six different toilet tissue companies. We set up six jars of water with lids and put in 4 sheets of paper in each. We quickly shook up the jars and left them for one hour. Frankly, after one hour we did not expect Charmin to do well because it was so soft and wonderful. However, after the first hour we were absolutely shocked. One other product dissolved before the hour was up but Charmin dissolved almost as well by the end of one hour. After two hours there was no difference and we were thrilled to know we could safely use it in our RV septic system--especially since Charmin is so exceptionally soft. The paper that dissolved more quickly was Great Value soft and strong 2 ply paper. I do believe this one cost a little less so that may become a factor since we are retired. Thought you would like to have this information.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Sep 27, 2016
Bailey
5 out of 5 stars review

Verified Purchase

Best

I only use these

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
Jun 12, 2017
ColoradoMom
1 out of 5 stars review

"Lint" Everywhere!

I accidently bought Charmin Ultra Soft instead of Charmin Clean. This is the opposite of Charmin Clean! It leaves "lint" everywhere! On my panties, clothes and body. I need to use a wet wipe to get it all off. Maybe I bought a bad batch, but I am counting the rolls until it is gone. Tissues don't leave this kind of mess so I don't understand why this toilet paper does.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from Charmin Team

Sorry to hear you've had a linty experience with Charmin Ultra Soft. Our softer TP versions have potential for more lint due to their increased softness. For less lint, try Charmin Ultra Strong or Charmin Ultra Gentle. Feel free to call us at 1-800-777-1410 if we can help further. Thanks for choosing Charmin!

May 15, 2014
mamadd
1 out of 5 stars review

don't like your new product/packaging

We do not like your new roll size & packaging. The 1/4 to 1/2 inch of product against the roll is just fluff/folded/stuffed onto the roll. We have been die hard Charmin users for YEARS but I feel like I am not getting the quality product that we have been used to. Maybe time to find a new TP - one that is rolled neatly all the way to the core.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from CM

Thank you for your continued support over the years. It hurts us to know that you are considering switching brands. Our goal is to provide a quality TP that you can trust and use less of. While the roll is slightly shorter, we also invested in the product to bring you a better bathroom experience. We hope you'll continue to choose us and keep us on your TP holder.

May 9, 2014
bunsmith
2 out of 5 stars review

Charmin Sensitive

I have used the Charmin sensitive for a lot of years. Over the past few years you guys have continually changed first the size, then the quantity of size of the roll and now the quality of the paper. The last few I bought, the paper was so thin it tore in pieces when you tried to use it and the 2 ply wasn't even lined up correctly on the roll..when you tore it off it was uneven. You have constantly increased the price but lowered the quality as well as quantity and Id am terribly upset. There are only two brands that have the aloe in it. If you guys can't get it together and get this product back to what it was then I will be switching. We are paying way too much for a product that has consistently been reduced to inferior.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Aug 11, 2016
JAR95
5 out of 5 stars review

Verified Purchase

Great product

Perfect.

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450