I have used this product for many years, but am really disgusted by the company's decision to make the narrower rolls to save money. This is bad enough, but the cardboard inside the roll is lighter weight and will not hold its shape. I will move on to another product.

This is not a good value compared to local stores in my area and I live in the sticks where everything is more expensive. Calling these "double rolls" is absurd. They are substantially smaller than the cheap generic 'standard' rolls I usually get. I am very disappointed. These rolls are tiny! Would not recommend to anyone.

Soft. Works well.

I noticed several months ago that the quality of the paper was reduced but it still wasn't terrible. Now I have noticed that the rolls have been shortened, my TP holder is the kind where one end opens out by the press of a button and the TP just falls out of the holder now. I refuse to change all the TP holders in my home and business just because Charmin chooses to shorten their rolls. I will switch to Cottonelle Ultra! Their paper quality is preferable anyway and they didn't shorten their rolls!!

Charmin Ultra Soft and its predecessors have been the tissue of choice in my home for over 30 years. Last month, I purchased a new pack of mega-rolls and found that the rolls have been cut more narrowly in an apparent cost-saving measure. Although it's still soft, my luxurious Charmin now looks and handles like the abysmal, useless dirt-cheap narrow tissue found in truck stops and airports. Please hike the price five cents and keep selling the luxurious product that Charmin has always been. Please keep the product worthy of the brand you've built. Thanks for listening.

it's nice to have the mega rolls, but they don't fit on my wall holder. I was excited to find that I could get an extender from charmin, even free of charge! only problem..... whoever designed it made the side tabs too big, and it doesn't fit into the holes on my wall holder. I thought all paper holders were a universal size..... guess not. oh well, I'll keep looking. especially since mega rolls seem to be the smallest rolls you make anymore..... :(

Great value

We do not like your new roll size & packaging. The 1/4 to 1/2 inch of product against the roll is just fluff/folded/stuffed onto the roll. We have been die hard Charmin users for YEARS but I feel like I am not getting the quality product that we have been used to. Maybe time to find a new TP - one that is rolled neatly all the way to the core.

I have used the Charmin sensitive for a lot of years. Over the past few years you guys have continually changed first the size, then the quantity of size of the roll and now the quality of the paper. The last few I bought, the paper was so thin it tore in pieces when you tried to use it and the 2 ply wasn't even lined up correctly on the roll..when you tore it off it was uneven. You have constantly increased the price but lowered the quality as well as quantity and Id am terribly upset. There are only two brands that have the aloe in it. If you guys can't get it together and get this product back to what it was then I will be switching. We are paying way too much for a product that has consistently been reduced to inferior.

Perfect.