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Customer ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,842 ratings5,817 reviews
  1. 5 stars76% (4,421)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)
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Showing 141-150 of 5,817 reviews
Jun 28, 2017
dontbugmeeither
1 out of 5 stars review

don't get me wrong I LIKE my Charmin

Don't get me wrong I LIKE my Charmin. I bought this Package the last time because it was all i could get at that moment. I tried to enlarge the picture so i could see HOW MANY SHEETS were supposed to be on each roll. Needless to say i COULD NOT! now that i'm home i see why i couldn't see the picture because this package's rolls ONLY HAVE 2 8 4 sheets and NOT the 3 0 8 sheets I've been buying for some time. To the web managers, you are Not Nice! AND it did not list the number of sheets in the description! Not Good!! NOT GOOD AT ALL!!!!!

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
Jan 13, 2014
Tramlawwen
5 out of 5 stars review

Verified Purchase

Only toilet paper I will buy

Charmin Ultra Soft toilet paper is soft and strong! I used to be a solid fan of another brand, which I used for years and years, but it would tear often times, which was frustrating. My daughter-in-law was using Charmin Ultra Soft toilet paper. When I was visiting her, I was amazed at how soft yet strong her paper was. So I asked her what kind it was. I am now a converted user of Charmin Ultra Soft. I never use anything else. Although I once strayed into Charmin's Ultra Strong toilet paper (and it was a little stronger, but not as soft as the Ultra Soft), I immediately came back to the Ultra Soft because of its softness.

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
Mar 1, 2014
classyteach
5 out of 5 stars review

Verified Purchase

Charmin Ultra Soft

Charmin Ultra Soft is the best toilet tissue ever! (I've tried the Charmin Ultra Strong, but wasn't impressed.....not soft enough.) The mega rolls really last, too, even though they are not as wide now as they used to be. I've tried other brands and always come back to Charmin Ultra Soft.

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
May 4, 2014
Design
1 out of 5 stars review

Bad design

Boo!!! You changed the size and now the rolls don't fit my springloaded paper holders. I gave the rest of the package to my niece and she said it flops all over her 'standard' style paper holders and leaves a big gap on the holder stick. Bad design!!!!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from CM

We're sorry to hear you're having problems with the TP fitting your TP holder. While our rolls may fit a little differentely, we have improved the quality.Thanks for taking the time to review and we hope that you’ll continue to choose us and keep us on your TP holder!

Jul 3, 2021
Fairy
1 out of 5 stars review

What Happened???

I have been purchasing Charmin for as long as I can remember. The past few packages have been awful! The rolls are very thin, when you tear the paper little pieces of lint go flying everywhere and the paper just seems to fall apart, creating a mist of lint and messiness during use. Is this a pulp concentration issue due to the lumbar shortage? Will the old formula be put back into practice now that lumbar concerns have passed? At first I thought it may have been a bad batch, but after reading the other reviews, this is definitely part of a larger issue.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from The Charmin Team

We're very sorry you had this experience. There can be a couple causes for extra lint. First, the softness is directly related to the amount of lint; meaning, the softer the toilet paper, the more lint there will be. The second cause is lint builds up on paper manufacturing lines. In this case, we do regularly shut down our manufacturing lines to remove excess lint in an attempt to reduce the chances of it happening. If you're dissatisfied with the amount of lint on Charmin Ultra Soft, we recommend you give Charmin Ultra Strong a try. If you have questions, we're here to help. Give us a call at (800) 777-1410.

Apr 20, 2014
BucksMimi
2 out of 5 stars review

DISAPPOINTED - IT ISN'T MR WHIPPLE'S TP ANYMORE :o(

Ok, so I've been complaining to my husband for many months now about how Charmin has changed and not for the better. I finally took the time today to Google it to see if it was just my imagination. Based on all the negative comments I see, obviously NOT!! I am 60 years old and grew up with Charmin and Mr. Whipple. My mother was loyal and so have I been. But suddenly, the rolls are narrow AND two people are going through a roll a day. In this day and age, we are all busy. So we don't need to have to be adding just one more thing to our daily "to do" lists. AND, we need coverage. I would never have thought about changing from Charmin, but I'm going to start looking at the competitors. BRING BACK the old Charmin. I'd rather pay more and maintain product quality. Consumers are not blind and stupid!!! Very disappointed, but judging from all the negative comments, I doubt my review will do anything other than make me feel better for having been able to vent. :o(

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Mar 4, 2014
bgwilkin
1 out of 5 stars review

Product change we don't like

I don't know what you have done to your product but it seems to have changed from a soft stronger product to one that is more course and thinner, in fact so thin you can almost see through it. We always bought and liked your product but something has changed that we now do not like. We might as well buy Northern as the stuff you are selling now under the same label we always bought.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Sep 1, 2020
Kim23
5 out of 5 stars review

Great but make wider!

You guys have the best toilet paper on the market and the most expensive. It's worth the money if it's wide! Please make your rolls wider again. The consumers are paying top dollar for a top dollar product. It's shrinking in width and will no longer be number one if you don't change it. You have an excellent product please don't ruin it!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Nov 3, 2013
ShariPDX
1 out of 5 stars review

VERY IRRITATING and THIN

We have been using Charmin Ultra Soft for 10+ years. We even put up with their narrower, shorter rolls, and their repackaging to hide the cost increases, but now their alleged two-ply is as thin as a normal one ply and it's super linty and irritating. I can document the changes listed above because we have 2 older packs of "emergency" Charmin Ultra Soft that we brought in from the garage and we compared them to the ones we recently bought. The old packs had 12 rolls, the new packs had 9 rolls. The sizes and thicknesses were completely different. The newer edition is a totally cheap imitation of the original Charmin and it's now also irritating as well. In fact, it's so irritating that we can never by it again. The Costco TP wasn't as fancy, but at least it has never caused any pain and irritation to anyone in our house.

Review from walmart.com
Helpful?7AZAHIHAFR8J15315703450
Jun 23, 2014
samf
5 out of 5 stars review

problem with cardboard rolls

I just wanted you to know that the 12 double rolls of ultra soft came with 3 rolls that did not have cardboard holders. You may want to look at the batch with code 37000 86782. There is also another number 96524472 A. I hope this helps you to solve the problem with the machine.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450