Don't get me wrong I LIKE my Charmin. I bought this Package the last time because it was all i could get at that moment. I tried to enlarge the picture so i could see HOW MANY SHEETS were supposed to be on each roll. Needless to say i COULD NOT! now that i'm home i see why i couldn't see the picture because this package's rolls ONLY HAVE 2 8 4 sheets and NOT the 3 0 8 sheets I've been buying for some time. To the web managers, you are Not Nice! AND it did not list the number of sheets in the description! Not Good!! NOT GOOD AT ALL!!!!!

Charmin Ultra Soft toilet paper is soft and strong! I used to be a solid fan of another brand, which I used for years and years, but it would tear often times, which was frustrating. My daughter-in-law was using Charmin Ultra Soft toilet paper. When I was visiting her, I was amazed at how soft yet strong her paper was. So I asked her what kind it was. I am now a converted user of Charmin Ultra Soft. I never use anything else. Although I once strayed into Charmin's Ultra Strong toilet paper (and it was a little stronger, but not as soft as the Ultra Soft), I immediately came back to the Ultra Soft because of its softness.

Charmin Ultra Soft is the best toilet tissue ever! (I've tried the Charmin Ultra Strong, but wasn't impressed.....not soft enough.) The mega rolls really last, too, even though they are not as wide now as they used to be. I've tried other brands and always come back to Charmin Ultra Soft.

Boo!!! You changed the size and now the rolls don't fit my springloaded paper holders. I gave the rest of the package to my niece and she said it flops all over her 'standard' style paper holders and leaves a big gap on the holder stick. Bad design!!!!

I have been purchasing Charmin for as long as I can remember. The past few packages have been awful! The rolls are very thin, when you tear the paper little pieces of lint go flying everywhere and the paper just seems to fall apart, creating a mist of lint and messiness during use. Is this a pulp concentration issue due to the lumbar shortage? Will the old formula be put back into practice now that lumbar concerns have passed? At first I thought it may have been a bad batch, but after reading the other reviews, this is definitely part of a larger issue.

Ok, so I've been complaining to my husband for many months now about how Charmin has changed and not for the better. I finally took the time today to Google it to see if it was just my imagination. Based on all the negative comments I see, obviously NOT!! I am 60 years old and grew up with Charmin and Mr. Whipple. My mother was loyal and so have I been. But suddenly, the rolls are narrow AND two people are going through a roll a day. In this day and age, we are all busy. So we don't need to have to be adding just one more thing to our daily "to do" lists. AND, we need coverage. I would never have thought about changing from Charmin, but I'm going to start looking at the competitors. BRING BACK the old Charmin. I'd rather pay more and maintain product quality. Consumers are not blind and stupid!!! Very disappointed, but judging from all the negative comments, I doubt my review will do anything other than make me feel better for having been able to vent. :o(

I don't know what you have done to your product but it seems to have changed from a soft stronger product to one that is more course and thinner, in fact so thin you can almost see through it. We always bought and liked your product but something has changed that we now do not like. We might as well buy Northern as the stuff you are selling now under the same label we always bought.

You guys have the best toilet paper on the market and the most expensive. It's worth the money if it's wide! Please make your rolls wider again. The consumers are paying top dollar for a top dollar product. It's shrinking in width and will no longer be number one if you don't change it. You have an excellent product please don't ruin it!

We have been using Charmin Ultra Soft for 10+ years. We even put up with their narrower, shorter rolls, and their repackaging to hide the cost increases, but now their alleged two-ply is as thin as a normal one ply and it's super linty and irritating. I can document the changes listed above because we have 2 older packs of "emergency" Charmin Ultra Soft that we brought in from the garage and we compared them to the ones we recently bought. The old packs had 12 rolls, the new packs had 9 rolls. The sizes and thicknesses were completely different. The newer edition is a totally cheap imitation of the original Charmin and it's now also irritating as well. In fact, it's so irritating that we can never by it again. The Costco TP wasn't as fancy, but at least it has never caused any pain and irritation to anyone in our house.

I just wanted you to know that the 12 double rolls of ultra soft came with 3 rolls that did not have cardboard holders. You may want to look at the batch with code 37000 86782. There is also another number 96524472 A. I hope this helps you to solve the problem with the machine.