I *think* what happens is when the water first enters the Swiss Miss K-Cup, the cocoa globs up inside the cup and causes enough backpressure to shut down our brewer. When I start the brewer back up, I have to select the lowest size, otherwise it will overflow the cup. Trying to just get a cup of cocoa is a hassle. When we get one, it tastes very good (so not a 1-star) - but we won't buy this again.

I usually drink the Swiss Miss packaged hot cocoa and thought I'd see if this compares. Some family members might say they don't think it's creamy enough because it's mixed with water instead of milk but I think it's comparable to the package of it. I really love this k-cup!

Based on the reviews, I was excited to get this, thinking it would be just as good as the Swiss Miss hot chocolate u buy in the packets... nope. The chocolate flavor is not strong enough, regardless of how many ounces I brew. These folks giving "great" reviews obviously dont know what good hot chocolate tastes like. Disappointed, and wish I could return it!

We usually buy this at our local grocery store and now can order it here. Our kids love the taste and since it is fast makes it even better. Since they use to boil the water and then add the packet. Now they just just a button. Needs to have a stronger flavor when using the large cup setting.

Our office was purchasing the new Swiss Miss K cups when we could find them at the grocery store. We are happy that now we can buy them in bulk online. The folks in the office give if high marks. And I can say after tasting the other varieties of cocoas which lacked flavor and watery. Swiss Miss hits the mark! Thank you

I've tried other hot chocolate kcups, but the Swiss Miss tastes the best by far. I'm glad it's now available on Keurigs website! If you add an ounce or two of half and half to your cup as the kcup brews, you'll never have it any other way! As the box recommends, use the 8 ounce setting or the chocolate flavor will taste weak.

I was curious if the proportion would be to my liking since most of us are use to the tub. Or in my house with a couple of kids we are. I thought it was perfect. Easy to just pop in the cup, add a bit of cream at the end and enjoy, just the perfect temperature and taste in a fraction of the time.

I have tried other hot chocolates with the Keurig and was not impressed. Swiss Miss had a regular cup of hot chocolate tase without the weird, fake, chalky after effect. Really enjoyed it. Thinking of throwing out the leftovers from what i had before cause I know I won't drink it!

i loved this hot chocolate, and would order it nearly more frequently then the coffee, however now it is telling me that Keurig no longer delivers this to Canada, extremely disappointing, us Canadians love our hot chocolate; why will you no longer ship to us? delivery trucks keep getting stuck? dont like scraping off the windshield? cold temperatures hard on your trucks and delivery people? Lol all in fun and games, but seriously, i want my hot chocolate back.

Glad to see hot cocoa as a seclection and it tastes great. I was concerned that due to the k cup size it might not have allot of flavor. The regular size coffee cup setting tastes good but I would recommend the size below that for a stronger chocolate flavor. I know this will be a very popular k cup during winter time.